LAPT
London Academy of Professional Training
Certificate
Level 2-3
Foundation
Aviation Industry
Certificate in In-flight Service Operations
REF: AV-AHC-F
Who Is It For
This certification is designed for individuals new to the aviation sector, particularly those aspiring to embark on a career as cabin crew. It is ideal for those seeking to build foundational knowledge and skills in in-flight service operations and aviation hospitality.
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
| # | Subject | Max Marks | Theory | Practical |
|---|---|---|---|---|
| 1 | Team Dynamics and Crew Resource Management — S6 | 100 | 70 | 20 |
| 2 | In-flight Service Techniques — S5 | 50 | 35 | 10 |
| 3 | Cultural Competence and Communication — S4 | 50 | 35 | 10 |
| 4 | Safety and Emergency Procedures — S3 | 100 | 70 | 20 |
| 5 | Customer Service in Aviation — S2 | 125 | 90 | 25 |
| 6 | Introduction to Aviation Industry — S1 | 75 | 50 | 15 |
| Total | 500 | |||
Assessment Breakdown
70%
Theory
20%
Practical
10%
Project
Passing Mark: 300 / 500 (60%)
Methods: Written Examination, Practical Assignment, Portfolio Assessment
How to Enrol
Website: verifications.lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM