LAPT
London Academy of Professional Training
Certificate
Level 2-3
Foundation
Aviation Industry
Certificate in Duty Free Operations
REF: AV-ARD-F
Who Is It For
Aspiring professionals looking to enter or advance in the airport retail sector, ideally with some background in retail or customer service. It is suitable for those seeking to gain foundational knowledge in duty free operations.
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
| # | Subject | Max Marks | Theory | Practical |
|---|---|---|---|---|
| 1 | Supply Chain and Inventory Management — S6 | 75 | 50 | 15 |
| 2 | Customer Experience in Duty Free — S5 | 100 | 70 | 20 |
| 3 | Merchandising and Display — S4 | 75 | 50 | 15 |
| 4 | Retail and Sales Techniques — S3 | 100 | 70 | 20 |
| 5 | Regulations and Compliance — S2 | 75 | 50 | 15 |
| 6 | Introduction to Airport Duty Free — S1 | 75 | 50 | 15 |
| Total | 500 | |||
Assessment Breakdown
70%
Theory
20%
Practical
10%
Project
Passing Mark: 300 / 500 (60%)
Methods: Written Examination, Practical Assignment, Portfolio Assessment
How to Enrol
Website: verifications.lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM