LAPT
London Academy of Professional Training
Adv Certificate
Level 4-5
Practitioner
Hospitality Industry
Adv Certificate in Rooms Division & Reservations
REF: HS-FOO-P
Who Is It For
This certification is designed for professionals currently working in the hospitality industry with experience in front office operations. It is ideal for those looking to advance their skills in rooms management and enhance their operational efficiency.
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
| # | Subject | Max Marks | Theory | Practical |
|---|---|---|---|---|
| 1 | Leadership and Team Development — S6 | 75 | 45 | 20 |
| 2 | Crisis and Compliance Management — S5 | 75 | 45 | 20 |
| 3 | Front Office Financial Management — S4 | 75 | 45 | 20 |
| 4 | Guest Experience and Communication — S3 | 75 | 45 | 20 |
| 5 | Reservation Systems and Technology — S2 | 100 | 60 | 30 |
| 6 | Advanced Rooms Management — S1 | 100 | 60 | 30 |
| Total | 500 | |||
Assessment Breakdown
60%
Theory
30%
Practical
10%
Project
Passing Mark: 300 / 500 (60%)
Methods: Written Examination, Practical Assignment, Portfolio Assessment
How to Enrol
Website: verifications.lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM