This certification is designed for individuals currently working in the hospitality sector as housekeepers or housekeeping supervisors, who have prior experience in managing floor and laundry services. It is ideal for those seeking to enhance their supervisory skills and advance to higher managerial roles.
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Awarding Body: LAPT — London Academy of Professional Training
| # | Subject | Max Marks | Theory | Practical |
|---|---|---|---|---|
| 1 | Sustainable Practices in Housekeeping — S6 | 75 | 45 | 20 |
| 2 | Customer Service Excellence — S5 | 75 | 45 | 20 |
| 3 | Quality Assurance and Risk Management — S4 | 75 | 45 | 20 |
| 4 | Supervisory Skills in Hospitality — S3 | 75 | 45 | 20 |
| 5 | Laundry Operations Excellence — S2 | 100 | 60 | 30 |
| 6 | Advanced Floor Management — S1 | 100 | 60 | 30 |
| Total | 500 | |||
Passing Mark: 300 / 500 (60%)
Methods: Written Examination, Practical Assignment, Portfolio Assessment
Website: verifications.lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM