This certification is designed for individuals currently working in the travel and tourism sector, specifically within cruise line operations, who are seeking to advance their expertise in shore excursion management. It is ideal for professionals with intermediate experience looking to specialise and improve their operational capacities.
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Awarding Body: LAPT — London Academy of Professional Training
| # | Subject | Max Marks | Theory | Practical |
|---|---|---|---|---|
| 1 | Cultural and Environmental Awareness — S6 | 75 | 45 | 20 |
| 2 | Safety and Security Protocols — S5 | 75 | 45 | 20 |
| 3 | Customer Service and Communication — S4 | 75 | 45 | 20 |
| 4 | Port Operations and Logistics — S3 | 100 | 60 | 30 |
| 5 | Shore Excursion Management — S2 | 100 | 60 | 30 |
| 6 | Introduction to Cruise Operations — S1 | 75 | 45 | 20 |
| Total | 500 | |||
Passing Mark: 300 / 500 (60%)
Methods: Written Examination, Practical Assignment, Portfolio Assessment
Website: verifications.lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM