This certification is intended for entry-level retail employees, such as sales assistants or cashiers, who have minimal experience in loss prevention and cash handling. It is essential for those seeking to enhance their knowledge and skill set in retail operations.
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Awarding Body: LAPT — London Academy of Professional Training
| # | Subject | Max Marks | Theory | Practical |
|---|---|---|---|---|
| 1 | Customer Interaction and Conflict Resolution — S6 | 50 | 35 | 10 |
| 2 | Emergency Response Procedures — S5 | 75 | 50 | 15 |
| 3 | Legal Requirements and Compliance — S4 | 75 | 50 | 15 |
| 4 | Prevention of Theft and Fraud — S3 | 75 | 50 | 15 |
| 5 | Cash Handling Techniques — S2 | 100 | 70 | 20 |
| 6 | Introduction to Retail Security — S1 | 125 | 90 | 25 |
| Total | 500 | |||
Passing Mark: 300 / 500 (60%)
Methods: Written Examination, Practical Assignment, Portfolio Assessment
Website: verifications.lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM