LAPT
London Academy of Professional Training
Certificate
Level 2-3
Foundation
Retail Industry
Certificate in Retail Operations Management
REF: RT-ROP-F
Who Is It For
This certification is designed for individuals currently working in entry-level retail roles or those seeking to enter the retail industry. It is ideal for candidates who have limited experience in retail operations and need to acquire fundamental skills to advance their careers.
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
| # | Subject | Max Marks | Theory | Practical |
|---|---|---|---|---|
| 1 | Customer Service Excellence — S6 | 75 | 50 | 15 |
| 2 | Employee Performance Management — S5 | 75 | 50 | 15 |
| 3 | Retail Environment Design — S4 | 75 | 50 | 15 |
| 4 | Loss Prevention Techniques — S3 | 75 | 50 | 15 |
| 5 | Inventory Management — S2 | 100 | 70 | 20 |
| 6 | Introduction to Retail Operations — S1 | 100 | 70 | 20 |
| Total | 500 | |||
Assessment Breakdown
70%
Theory
20%
Practical
10%
Project
Passing Mark: 300 / 500 (60%)
Methods: Written Examination, Practical Assignment, Portfolio Assessment
How to Enrol
Website: verifications.lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM