ISO 19796-1 — Quality Management for E-Learning

LAPT

London Academy of Professional Training

Master Certificate Level 6-7 Leadership ISO Management & Services

REF: MGT-EDU-19796-1

Subjects

500

Total Marks

65%

Pass Mark

Lifetime

Validity

Who Is It For

The certification is designed for senior management professionals involved in the planning, implementation, and assessment of e-learning initiatives. Candidates should have considerable experience in educational leadership roles and require this certification to enhance their credibility and advance their careers.

Prerequisites

None

Awarding Body: LAPT — London Academy of Professional Training

Curriculum Overview

1 Implementation of Quality Management Systems 5 chapters · 60 classes · 50 marks

Understanding Quality Management Principles in E-Learning 12 classes

1.1 Define Key Concepts of Quality Management in E-Learning

1.2 Explore the Importance of Quality Management Systems in Education

1.2 Explore Quality Management Principles Relevant to E-Learning

1.3 Identify Core Quality Management Principles Relevant to E-Learning

1.3 Identify Stakeholders and Their Roles in E-Learning Quality Management

1.4 Analyze the Role of Stakeholders in Quality Management Processes

1.4 Assess Current Quality Management Practices in E-Learning

1.5 Assess Best Practices for Implementing Quality Management in E-Learning

1.5 Develop a Quality Improvement Plan for E-Learning Programs

1.6 Develop a Simple Quality Management Plan for an E-Learning Course

1.6 Evaluate the Impact of Quality Management on E-Learning Outcomes

ISO 19796-1 Framework: Key Components and Requirements 12 classes

2.1 Identify Key Components of ISO 19796-1 Framework

2.1 Explore the ISO 19796-1 Framework for E-Learning Quality Management

2.2 Explain the Importance of Quality Management in E-Learning

2.2 Identify Key Components of Quality Management Systems in E-Learning

2.3 Analyze Requirements for Quality Management Systems Compliance

2.3 Analyze Requirements for Effective Quality Assurance Processes

2.4 Discuss Roles and Responsibilities in Quality Management Leadership

2.4 Assess Implementation Strategies for Quality Management Systems

2.5 Evaluate Case Studies of Successful ISO 19796-1 Implementation

2.5 Develop Metrics for Evaluating E-Learning Quality Standards

2.6 Develop an Action Plan for Implementing Quality Management Systems

2.6 Create an Action Plan for Continuous Improvement in Quality Management

Developing Quality Management Systems for E-Learning 12 classes

3.1 Identify Key Components of E-Learning Quality Management Systems

3.1 Identify Key Components of Quality Management Systems for E-Learning

3.2 Analyze Current Standards and Best Practices in E-Learning

3.2 Assess Current Quality Standards in E-Learning Environments

3.3 Design Customized Quality Assurance Frameworks for E-Learning

3.3 Design a Framework for E-Learning Quality Management

3.4 Implement Evaluation Criteria for E-Learning Quality Assessment

3.4 Develop Evaluation Metrics for E-Learning Quality Assessment

3.5 Develop Continuous Improvement Strategies for E-Learning Programs

3.5 Implement Continuous Improvement Strategies in E-Learning

3.6 Create an Action Plan for Quality Management System Implementation

3.6 Create a Quality Assurance Plan for E-Learning Programs

Measuring and Evaluating Quality in E-Learning Systems 12 classes

4.1 Define Key Metrics for Evaluating E-Learning Quality

4.1 Identify Key Metrics for Evaluating E-Learning Quality

4.2 Develop Tools for Measuring Learner Engagement and Outcomes

4.2 Develop Tools for Measuring User Engagement in E-Learning

4.3 Analyze Feedback Mechanisms for Continuous Improvement

4.4 Implement Data Collection Techniques in E-Learning Environments

4.4 Compare Quantitative vs. Qualitative Assessment Methods

4.5 Interpret Quality Data to Inform Future E-Learning Strategies

4.5 Implement Evaluation Frameworks for E-Learning Approaches

4.6 Create an Action Plan for Sustaining Quality Management in E-Learning

4.6 Create Action Plans Based on Quality Measurement Outcomes

Continuous Improvement and Best Practices in E-Learning Quality Management 12 classes

5.1 Identify Key Elements of Quality Management in E-Learning

5.1 Define Continuous Improvement in E-Learning Quality Management

5.2 Analyze Current E-Learning Quality Practices

5.2 Identify Key Principles of Best Practices in E-Learning

5.3 Assess Stakeholder Involvement in Quality Improvement

5.3 Analyze Current E-Learning Quality Management Practices

5.4 Develop Strategies for Continuous Improvement in E-Learning

5.4 Develop a Framework for Continuous Improvement in E-Learning

5.5 Implement Best Practices for Monitoring and Evaluation

5.5 Implement Best Practices for E-Learning Quality Assessment

5.6 Create an Action Plan for Quality Management System Enhancement

5.6 Evaluate Outcomes of Continuous Improvement Initiatives in E-Learning

2 Performance Evaluation and Improvement 10 chapters · 60 classes · 100 marks

Understanding E-Learning Performance Metrics 6 classes

1.1 Identify Key Performance Metrics for E-Learning

1.2 Analyze Data Collection Methods for Performance Evaluation

1.3 Assess the Impact of Learner Engagement on Performance Metrics

1.4 Interpret E-Learning Analytics for Continuous Improvement

1.5 Develop Strategies for Enhancing E-Learning Performance

1.6 Create a Performance Improvement Action Plan for E-Learning

Foundations of Performance Evaluation in E-Learning 6 classes

1.1 Define Key Concepts of Performance Evaluation in E-Learning

1.2 Identify Performance Metrics for E-Learning Success

1.3 Analyze Data Collection Methods for Effective Evaluation

1.4 Evaluate the Role of Stakeholder Feedback in Assessment

1.5 Apply Improvement Strategies Based on Performance Data

1.6 Create a Continuous Improvement Plan for E-Learning Environments

Frameworks for Evaluating E-Learning Outcomes 6 classes

2.1 Identify Key E-Learning Outcomes for Evaluation

2.2 Explore Frameworks for Measuring E-Learning Effectiveness

2.3 Analyze Data Collection Methods for E-Learning Assessment

2.4 Apply Evaluation Frameworks to Real-World E-Learning Scenarios

2.5 Develop a Continuous Improvement Plan Based on Evaluation Results

2.6 Present Findings and Recommendations for E-Learning Enhancement

Metrics and Tools for Measuring E-Learning Performance 6 classes

2.1 Identify Key Performance Indicators for E-Learning

2.2 Analyze Data Sources for E-Learning Metrics

2.3 Apply Quantitative Methods for Performance Measurement

2.4 Evaluate Qualitative Feedback in E-Learning Assessments

2.5 Utilize Tools for Tracking Learner Engagement Effectively

2.6 Develop Action Plans Based on Performance Evaluation Results

Data Collection Methods for Performance Evaluation 6 classes

3.1 Identify Key Performance Indicators for E-Learning

3.2 Explore Qualitative and Quantitative Data Collection Techniques

3.3 Design Effective Surveys and Questionnaires for User Feedback

3.4 Analyze the Role of Analytics in Performance Measurement

3.5 Utilize Observation Methods for Direct Performance Assessment

3.6 Develop a Data Collection Plan for Continuous Improvement

Data Analysis Techniques for Performance Improvement 6 classes

3.1 Identify Key Performance Indicators for E-Learning

3.2 Collect Quantitative Data for Performance Analysis

3.3 Analyze Qualitative Feedback from Learners

3.4 Utilize Statistical Techniques for Data Interpretation

3.5 Develop Actionable Recommendations Based on Data Findings

3.6 Implement Continuous Improvement Strategies in E-Learning

Analyzing E-Learning Performance Data 6 classes

4.1 Identify Key Performance Indicators for E-Learning

4.2 Collecting and Organizing E-Learning Performance Data

4.3 Analyzing E-Learning Data Trends and Patterns

4.4 Evaluating Learner Engagement through Performance Metrics

4.5 Identifying Areas for Improvement Based on Data Analysis

4.6 Developing Action Plans for E-Learning Performance Improvement

Implementing Continuous Improvement Strategies in E-Learning 6 classes

4.1 Identify Key Performance Indicators for E-Learning Success

4.2 Analyze Current E-Learning Performance Data

4.3 Explore Models of Continuous Improvement in Education

4.4 Develop Action Plans for Enhancing E-Learning Quality

4.5 Implement Feedback Loops for Ongoing Improvement

4.6 Evaluate the Impact of Continuous Improvement Strategies

Implementing Continuous Improvement Strategies 6 classes

5.1 Identify Key Performance Indicators for Continuous Improvement

5.2 Analyze Data for Performance Gaps and Opportunities

5.3 Develop Action Plans for Targeted Improvement Initiatives

5.4 Implement Continuous Feedback Mechanisms with Stakeholders

5.5 Evaluate the Effectiveness of Improvement Strategies

5.6 Foster a Culture of Continuous Improvement in E-Learning Environments

Leadership Role in Performance Evaluation and Improvement 6 classes

5.1 Analyze the Role of Leadership in Performance Evaluation

5.2 Identify Key Performance Indicators for E-Learning Success

5.3 Develop a Framework for Continuous Improvement in E-Learning

5.4 Implement Strategies for Effective Feedback in Performance Evaluation

5.5 Evaluate Leadership Styles and Their Impact on Performance Improvement

5.6 Design a Personal Action Plan for Enhancing Leadership in E-Learning

3 Quality Assurance Techniques 5 chapters · 42 classes · 50 marks

Understanding Quality Assurance in E-Learning 6 classes

1.1 Define Quality Assurance in E-Learning

1.2 Identify Key Components of Quality Assurance Frameworks

1.3 Explore Standards and Models for E-Learning Quality

1.4 Analyze Quality Assurance Techniques in E-Learning

1.5 Implement Quality Assurance Processes in Course Design

1.6 Evaluate the Impact of Quality Assurance on Learner Outcomes

Quality Assurance Frameworks and Standards 12 classes

2.1 Identify Key Components of Quality Assurance Frameworks

2.1 Identify Key Quality Assurance Frameworks in E-Learning

2.2 Explore International Standards for E-Learning Quality

2.2 Analyze the Importance of Standards in Quality Management

2.3 Analyze the Importance of ISO 19796-1 in E-Learning

2.3 Evaluate ISO 19796-1 and Its Relevance to E-Learning

2.4 Examine Best Practices in Implementing Quality Standards

2.4 Apply Quality Assurance Techniques in E-Learning Environments

2.5 Assess Tools for Measuring Quality in E-Learning

2.5 Develop a Quality Assurance Plan Based on ISO Standards

2.6 Develop an Action Plan for Quality Improvement in E-Learning

2.6 Reflect on Continuous Improvement Practices in Quality Assurance

Developing Quality Assurance Policies and Procedures 6 classes

3.1 Define Key Concepts in Quality Assurance for E-Learning

3.2 Analyze the Importance of Quality Assurance Policies

3.3 Identify Stakeholder Roles in Quality Assurance Processes

3.4 Develop Templates for Quality Assurance Procedures

3.5 Implement Best Practices for Quality Assurance Monitoring

3.6 Evaluate the Effectiveness of Quality Assurance Policies

Assessment and Evaluation Techniques 12 classes

4.1 Identify Key Assessment Frameworks in E-Learning

4.1 Define Assessment Methodology in E-Learning

4.2 Analyze Quantitative vs. Qualitative Evaluation Methods

4.2 Distinguish Between Formative and Summative Assessment Techniques

4.3 Design Effective Assessment Criteria for E-Learning

4.3 Explore Key Evaluation Frameworks for E-Learning

4.4 Develop Strategies for Continuous Improvement in Assessment

4.4 Analyze the Role of Feedback in Learner Assessment

4.5 Implement Feedback Mechanisms to Enhance Learning Outcomes

4.5 Implement Assessment Tools and Technologies in E-Learning

4.6 Create an Action Plan for Evaluating E-Learning Effectiveness

4.6 Evaluate the Effectiveness of Assessment Methods in E-Learning

Continuous Improvement and Quality Enhancement Strategies 6 classes

5.1 Identify Key Principles of Continuous Improvement

5.2 Analyze Common Quality Enhancement Techniques

5.3 Develop a Continuous Improvement Action Plan

5.4 Implement Quality Assurance Metrics in E-Learning

5.5 Evaluate the Effectiveness of Quality Enhancement Strategies

5.6 Foster a Culture of Continuous Improvement within Teams

4 Strategic Leadership in Education 5 chapters · 36 classes · 125 marks

Principles of Strategic Leadership in Education 6 classes

1.1 Define Key Concepts of Strategic Leadership in Education

1.2 Analyze the Role of Vision and Mission in Strategic Leadership

1.3 Evaluate the Importance of Stakeholder Engagement in Educational Policies

1.4 Explore Effective Communication Strategies for Educational Leaders

1.5 Assess the Impact of Data-Driven Decision Making in Leadership

1.6 Develop a Personal Action Plan for Implementing Strategic Leadership Principles

Setting Vision and Mission for Educational Institutions 12 classes

2.1 Define the Importance of Vision and Mission in Education

2.1 Analyze the Role of Vision in Educational Leadership

2.2 Identify Key Components of an Effective Vision Statement

2.2 Define Core Values and Beliefs for Educational Institutions

2.3 Analyze Successful Mission Statements from Leading Institutions

2.3 Develop a Collaborative Approach to Crafting a Mission Statement

2.4 Develop a Draft Vision Statement for Your Institution

2.4 Create a Vision Statement that Inspires and Motivates

2.5 Construct a Mission Statement Using SMART Criteria

2.5 Align Strategic Goals with the Established Vision and Mission

2.6 Present and Refine Your Vision and Mission Statements for Feedback

2.6 Evaluate the Impact of Vision and Mission on Institutional Culture

Stakeholder Engagement and Communication Strategies 6 classes

3.1 Identify Key Stakeholders in Educational Environments

3.2 Analyze the Needs and Expectations of Different Stakeholders

3.3 Develop Effective Communication Strategies for Stakeholder Engagement

3.4 Implement Collaborative Tools for Stakeholder Interaction

3.5 Evaluate the Impact of Stakeholder Feedback on Leadership Decisions

3.6 Create a Comprehensive Stakeholder Engagement Plan

Data-Driven Decision Making in Educational Leadership 6 classes

4.1 Understand Educational Data Metrics and Their Importance

4.2 Analyze Sourcing and Validating Educational Data

4.3 Interpret Data Trends to Inform Leadership Decisions

4.4 Develop Data-Driven Action Plans for Educational Improvement

4.5 Implement Feedback Loops for Continuous Improvement in Data Usage

4.6 Evaluate the Impact of Data-Driven Changes on Student Outcomes

Sustaining Change and Innovation in Educational Settings 6 classes

5.1 Identify Key Drivers of Change in Educational Settings

5.2 Analyze the Role of Leadership in Fostering Innovation

5.3 Evaluate Change Management Strategies for Sustainable Impact

5.4 Develop a Vision for Innovative Educational Practices

5.5 Create a Plan for Implementing Change Initiatives

5.6 Assess and Reflect on the Outcomes of Change in Education

5 ISO Standards in E-Learning 5 chapters · 30 classes · 75 marks

Understanding ISO 19796-1: Framework and Principles 6 classes

1.1 Explore the Purpose of ISO 19796-1 in E-Learning

1.2 Identify Key Components of the ISO 19796-1 Framework

1.3 Examine Principles of Quality Management in E-Learning

1.4 Analyze the Role of Stakeholders in ISO 19796-1 Implementation

1.5 Assess the Benefits of Adopting ISO Standards in Educational Settings

1.6 Develop a Plan for Integrating ISO 19796-1 Principles into E-Learning Practices

Key Components of Quality Management in E-Learning 6 classes

2.1 Identify Key Principles of Quality Management in E-Learning

2.2 Analyze Components of ISO 19796-1 Relevant to E-Learning

2.3 Evaluate Stakeholder Roles in E-Learning Quality Management

2.4 Establish Quality Assurance Mechanisms for E-Learning

2.5 Implement Continuous Improvement Processes in E-Learning Platforms

2.6 Design a Quality Management Framework for an E-Learning Course

Implementation Strategies for ISO Standards in E-Learning 6 classes

3.1 Identify Key ISO Standards Relevant to E-Learning

3.2 Analyze the Benefits of Implementing ISO Standards

3.3 Develop an Implementation Plan for ISO Compliance

3.4 Integrate Stakeholder Engagement in ISO Implementation

3.5 Assess and Monitor ISO Standard Compliance in E-Learning

3.6 Evaluate Continuous Improvement Strategies for ISO Standards

Monitoring and Evaluating E-Learning Quality 6 classes

4.1 Identify Key Indicators for E-Learning Quality Assessment

4.2 Analyze Data Collection Methods for E-Learning Evaluation

4.3 Develop Frameworks for Continuous Quality Improvement in E-Learning

4.4 Implement Feedback Mechanisms to Enhance Learner Experience

4.5 Evaluate the Effectiveness of E-Learning Programs Against ISO Standards

4.6 Create Action Plans Based on Quality Evaluation Outcomes

Continuous Improvement and Future Trends in E-Learning Quality Management 6 classes

5.1 Analyze Current E-Learning Quality Management Practices

5.2 Identify Key Metrics for Measuring Continuous Improvement

5.3 Evaluate Case Studies of Successful E-Learning Quality Enhancements

5.4 Implement Feedback Loops for Ongoing Quality Assessment

5.5 Explore Emerging Technologies Impacting E-Learning Quality

5.6 Develop a Strategic Plan for Future Trends in E-Learning Quality Management

6 Quality Management Principles 5 chapters · 30 classes · 100 marks

Understanding Quality Management Principles in E-Learning 6 classes

1.1 Define Key Quality Management Principles for E-Learning

1.2 Identify Stakeholders in E-Learning Quality Assurance

1.3 Analyze the Role of Leadership in Quality Management

1.4 Evaluate Quality Management Frameworks Relevant to E-Learning

1.5 Develop Metrics for Assessing E-Learning Quality

1.6 Implement a Quality Improvement Plan in E-Learning Environments

ISO 19796-1: Framework and Standards Overview 6 classes

2.1 Explore the History of ISO 19796-1 Standards

2.2 Identify Key Quality Management Principles in E-Learning

2.3 Analyze the Framework Structure of ISO 19796-1

2.4 Discuss the Importance of Leadership in Quality Management

2.5 Examine Quality Assurance Processes in E-Learning

2.6 Develop an Implementation Plan for ISO 19796-1 in Your Organization

Evaluating E-Learning Quality: Metrics and Tools 6 classes

3.1 Identify Key Metrics for E-Learning Quality Assessment

3.2 Analyze Different Evaluation Tools for E-Learning

3.3 Compare Qualitative and Quantitative Metrics in E-Learning

3.4 Design a Quality Evaluation Framework for E-Learning Courses

3.5 Implement Feedback Mechanisms for Continuous Quality Improvement

3.6 Evaluate Case Studies of E-Learning Quality Metrics in Practice

Implementing Continuous Improvement in E-Learning 6 classes

4.1 Assess Current E-Learning Practices for Improvement Opportunities

4.2 Identify Key Performance Indicators for Continuous Improvement

4.3 Develop a Framework for Implementing Quality Feedback Loops

4.4 Create Action Plans Based on Feedback and Performance Data

4.5 Facilitate Stakeholder Engagement in Continuous Improvement Initiatives

4.6 Evaluate the Impact of Changes on E-Learning Effectiveness

Leading Quality Management Initiatives in E-Learning 6 classes

5.1 Define Key Concepts of Quality Management in E-Learning

5.2 Identify Stakeholders and Their Roles in Quality Initiatives

5.3 Develop Effective Communication Strategies for Quality Leadership

5.4 Implement Quality Assurance Processes in E-Learning Projects

5.5 Analyze Data for Continuous Improvement in Quality Management

5.6 Create an Action Plan for Leading Quality Improvement Initiatives

Assessment Breakdown

50%

Theory

35%

Practical

15%

Project

Passing Mark: 325 / 500 (65%)

Methods: Written Examination, Practical Assignment, Portfolio Assessment

How to Enrol

Website: lapt.org

Email: info@lapt.org

Phone: +44 7513 283044

Address: 85 Great Portland Street, W1W 7LT, United Kingdom

Hours: Monday – Friday, 9AM – 5PM

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