📄 Advanced Total Quality Management Professional — Certification Brochure
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LAPT
Master Certificate Level 6-7 Leadership Management Systems Professional Certifications
Advanced Total Quality Management Professional
REF: MSPC-TQ-02
6
Subjects
500
Total Marks
65%
Pass Mark
Lifetime
Validity
Who Is It For

This certification is designed for mid to senior-level managers, quality assurance professionals, and team leaders who have experience in quality management and wish to advance their expertise in Total Quality Management methodologies to lead organisational improvements effectively.

Prerequisites

None

Awarding Body: LAPT — London Academy of Professional Training

Curriculum Overview
1 Risk Management in Quality 5 chapters · 12 classes · 50 marks
Fundamentals of Risk Management in Quality 6 classes
1.1 Define Key Concepts in Risk Management
1.2 Identify Types of Risks in Quality Management
1.3 Analyze Risk Assessment Techniques
1.4 Evaluate Risk Mitigation Strategies
1.5 Implement Risk Management Tools in Quality Processes
1.6 Monitor and Review Risk Management Outcomes
Identifying and Assessing Risks in Quality Processes 6 classes
2.1 Define Risk Types in Quality Management
2.2 Analyze the Impact of Risks on Quality Processes
2.3 Identify Common Risks in Quality Control Procedures
2.4 Utilize Risk Assessment Tools in Quality Frameworks
2.5 Develop a Risk Priority Matrix for Quality Issues
2.6 Create an Action Plan to Mitigate Quality Risks
Risk Mitigation Strategies and Tools for Quality Improvement
Integrating Risk Management into Quality Assurance Systems
Evaluating and Monitoring Risk Management Performance in Quality
2 Statistical Quality Control 5 chapters · 30 classes · 75 marks
Understanding the Basics of Statistical Quality Control 6 classes
1.1 Define Key Concepts in Statistical Quality Control
1.2 Explore the Importance of Quality Control in Manufacturing
1.3 Identify Common Statistical Tools Used in Quality Control
1.4 Analyze Data Collection Methods for Quality Assurance
1.5 Apply Statistical Techniques to Monitor Process Performance
1.6 Evaluate Case Studies Demonstrating Effective Quality Control
Descriptive Statistics and Data Analysis Techniques 6 classes
2.1 Define Descriptive Statistics and Its Importance in Quality Control
2.2 Identify and Utilize Key Measures of Central Tendency
2.3 Explore Measures of Dispersion in Data Sets
2.4 Visualize Data Using Graphical Representation Techniques
2.5 Apply Descriptive Statistics to Real-World Quality Control Cases
2.6 Evaluate the Limitations of Descriptive Statistics in Analysis
Control Charts: Theory and Application 6 classes
3.1 Understand the Fundamentals of Control Charts
3.2 Identify Types of Control Charts and Their Uses
3.3 Interpret Control Chart Components and Signals
3.4 Construct a Control Chart Using Real Data
3.5 Analyze Control Chart Patterns for Decision Making
3.6 Apply Control Charts to Continuous Improvement Initiatives
Process Capability and Performance Metrics 6 classes
4.1 Define Process Capability and Its Importance in Quality Management
4.2 Identify Key Performance Metrics for Measuring Process Quality
4.3 Apply Statistical Methods to Calculate Process Capability Indices
4.4 Analyze Process Performance Data to Identify Areas for Improvement
4.5 Compare Process Capability Against Industry Standards and Benchmarks
4.6 Develop a Continuous Improvement Plan Based on Process Capability Insights
Advanced Statistical Techniques for Quality Improvement 6 classes
5.1 Analyze Variation Using Advanced Statistical Techniques
5.2 Apply Control Charts for Monitoring Quality Processes
5.3 Utilize Design of Experiments to Optimize Processes
5.4 Implement Six Sigma Methodologies for Quality Improvement
5.5 Evaluate Process Capability and Performance Metrics
5.6 Integrate Advanced Statistical Methods into Quality Management Systems
3 Quality Measurement and Improvement 5 chapters · 30 classes · 75 marks
Understanding Quality Measurement Fundamentals 6 classes
1.1 Define Key Concepts in Quality Measurement
1.2 Explore Different Methods of Quality Measurement
1.3 Analyze the Importance of Data Accuracy in Quality Measurement
1.4 Examine Quality Standards and Their Impact on Measurement
1.5 Implement Tools and Techniques for Quality Improvement
1.6 Create a Quality Measurement Plan for Continuous Improvement
Key Performance Indicators (KPIs) in Quality Management 6 classes
2.1 Define Key Performance Indicators in Quality Management
2.2 Identify Types of KPIs Used in Quality Measurement
2.3 Analyze the Role of KPIs in Continuous Improvement
2.4 Set SMART Criteria for Effective KPI Development
2.5 Evaluate KPI Performance through Real-World Case Studies
2.6 Develop a KPI Dashboard for Quality Management
Tools and Techniques for Quality Data Collection 6 classes
3.1 Identify Key Quality Metrics for Data Collection
3.2 Explore Qualitative vs. Quantitative Data Collection Techniques
3.3 Utilize Surveys and Questionnaires for Effective Feedback
3.4 Implement Statistical Process Control Charts for Quality Monitoring
3.5 Analyze Data Using Tools like Pareto Analysis and Fishbone Diagrams
3.6 Develop an Action Plan Based on Collected Quality Data Insights
Analyzing Quality Data for Performance Improvement 6 classes
4.1 Identify Key Quality Metrics for Analysis
4.2 Collect and Organize Quality Data Effectively
4.3 Analyze Quality Data Using Statistical Tools
4.4 Interpret Data Trends and Patterns for Insights
4.5 Develop Action Plans Based on Data Analysis
4.6 Communicate Findings and Recommendations for Improvement
Implementing Continuous Quality Improvement Initiatives 6 classes
5.1 Identify Key Principles of Continuous Quality Improvement
5.2 Analyze Current Quality Measurement Techniques
5.3 Develop Actionable Quality Improvement Objectives
5.4 Implement Effective Change Management Strategies
5.5 Evaluate the Impact of Quality Improvement Initiatives
5.6 Foster a Culture of Continuous Quality Improvement
4 Leadership in Quality Management 5 chapters · 30 classes · 75 marks
Foundations of Leadership in Quality Management 6 classes
1.1 Define Leadership: Essential Traits in Quality Management
1.2 Explore Quality Management Principles and Their Leaders
1.3 Analyze Different Leadership Styles in Quality Management
1.4 Investigate the Role of Communication in Quality Leadership
1.5 Assess the Impact of Leadership on Quality Improvement Initiatives
1.6 Develop a Personal Leadership Action Plan for Quality Management
Creating a Quality-Centric Organizational Culture 6 classes
2.1 Define Quality-Centric Culture and Its Importance
2.2 Identify Key Characteristics of Quality-Centric Organizations
2.3 Analyze Leadership Roles in Fostering Quality Management
2.4 Explore Strategies for Employee Engagement in Quality Practices
2.5 Develop Communication Plans to Promote Quality Values
2.6 Create an Action Plan for Embedding Quality-Centric Practices
Strategic Leadership and Quality Improvement 6 classes
3.1 Define Strategic Leadership in Quality Management
3.2 Analyze Key Theories of Leadership in Quality Improvement
3.3 Integrate Core Quality Management Principles with Strategic Leadership
3.4 Assess the Role of Data and Metrics in Quality Leadership
3.5 Develop a Strategic Quality Improvement Action Plan
3.6 Evaluate the Impact of Leadership Styles on Quality Enhancement
Leading Teams for Effective Quality Management 6 classes
4.1 Define Quality Management in Team Leadership
4.2 Identify Key Leadership Styles for Quality Improvement
4.3 Analyze Team Dynamics and Their Impact on Quality
4.4 Implement Effective Communication Strategies for Quality Teams
4.5 Foster a Culture of Continuous Improvement Among Team Members
4.6 Evaluate Team Performance Metrics for Quality Outcomes
Innovative Leadership in TQM Systems 6 classes
5.1 Explore the Role of Innovative Leadership in TQM
5.2 Identify Key Traits of Effective TQM Leaders
5.3 Analyze Case Studies of Successful TQM Leadership
5.4 Develop Strategies for Fostering Innovation in Quality Management
5.5 Implement Collaborative Leadership Techniques in TQM
5.6 Evaluate the Impact of Leadership Styles on TQM Outcomes
5 Strategic Quality Planning 5 chapters · 30 classes · 100 marks
Understanding the Foundations of Strategic Quality Planning 6 classes
1.1 Define Strategic Quality Planning and Its Importance
1.2 Identify Key Principles of Total Quality Management
1.3 Analyze External and Internal Factors Affecting Quality
1.4 Develop Quality Objectives Aligned with Strategic Goals
1.5 Create a Framework for Strategic Quality Initiatives
1.6 Evaluate the Impact of Quality Planning on Organizational Performance
Analyzing Organizational Quality Needs and Goals 6 classes
2.1 Identify Key Quality Stakeholders in Your Organization
2.2 Assess Current Quality Performance Metrics and Standards
2.3 Analyze Gaps Between Current Quality Levels and Desired Goals
2.4 Define Strategic Quality Goals Aligned with Organizational Objectives
2.5 Develop Actionable Plans to Achieve Quality Improvement Goals
2.6 Evaluate and Adjust Quality Strategies Based on Stakeholder Feedback
Developing a Comprehensive Quality Management Plan 6 classes
3.1 Identify Key Components of a Quality Management Plan
3.2 Analyze Stakeholder Requirements and Expectations
3.3 Develop Measurable Quality Objectives and Goals
3.4 Design Quality Control and Assurance Processes
3.5 Create a Risk Management Strategy for Quality
3.6 Implement and Review the Quality Management Plan
Implementing Quality Strategies and Initiatives 6 classes
4.1 Define Quality Strategies to Align with Organizational Goals
4.2 Analyze Stakeholder Needs to Drive Quality Initiatives
4.3 Develop and Prioritize Quality Improvement Targets
4.4 Implement Quality Management Tools for Strategic Execution
4.5 Measure and Evaluate the Effectiveness of Quality Strategies
4.6 Foster a Culture of Continuous Improvement in Quality Practices
Monitoring, Evaluating, and Continuous Improvement in Quality Planning 6 classes
5.1 Define Key Performance Indicators for Quality Monitoring
5.2 Analyze Data Collection Methods for Quality Evaluation
5.3 Implement Continuous Improvement Strategies in Quality Planning
5.4 Assess the Impact of Quality Initiatives on Organizational Performance
5.5 Develop a Framework for Regular Quality Reviews
5.6 Create a Continuous Feedback Loop for Quality Enhancement
6 Total Quality Management Principles 5 chapters · 30 classes · 125 marks
Foundations of Total Quality Management 6 classes
1.1 Define Total Quality Management and its Key Principles
1.2 Explore the Historical Development of Total Quality Management
1.3 Identify the Role of Leadership in Total Quality Management
1.4 Examine the Relationship Between TQM and Continuous Improvement
1.5 Analyze Customer Satisfaction as a Fundamental TQM Principle
1.6 Apply TQM Concepts to Real-World Scenarios
Quality Tools and Techniques in TQM 6 classes
2.1 Identify Key Quality Tools in TQM
2.2 Analyze the Purpose of Quality Techniques
2.3 Apply the PDCA Cycle in Quality Management
2.4 Utilize Fishbone Diagrams for Root Cause Analysis
2.5 Measure Process Performance with Control Charts
2.6 Implement Continuous Improvement Strategies Using Quality Tools
Customer Focus and Satisfaction in TQM 6 classes
3.1 Define Customer Focus in TQM Principles
3.2 Identify Customer Needs through Effective Communication
3.3 Analyze Customer Satisfaction Metrics and Tools
3.4 Implement Strategies for Enhancing Customer Satisfaction
3.5 Evaluate Impact of Customer Feedback on Quality Management
3.6 Develop an Action Plan for Continuous Customer Satisfaction Improvement
Leadership and Culture in Total Quality Management 6 classes
4.1 Define Leadership Roles in Total Quality Management
4.2 Explore the Impact of Organizational Culture on Quality
4.3 Identify Key Leadership Styles that Promote Quality
4.4 Analyze Case Studies of Successful TQM Leadership
4.5 Develop Strategies for Cultivating a Quality-Oriented Culture
4.6 Implement Leadership Practices to Enhance TQM Initiatives
Sustaining Continuous Improvement with TQM 6 classes
5.1 Understand the Foundations of Total Quality Management
5.2 Identify Key Principles of Continuous Improvement
5.3 Analyze Tools and Techniques for Continuous TQM Improvement
5.4 Evaluate Organizational Culture's Role in Sustaining Improvement
5.5 Develop Strategies for Overcoming Resistance to Change
5.6 Implement a Continuous Improvement Action Plan in Your Team
Assessment Breakdown
50%
Theory
35%
Practical
15%
Project

Passing Mark: 325 / 500 (65%)

Methods: Written Examination, Practical Assignment, Portfolio Assessment

How to Enrol

Website: lapt.org

Email: info@lapt.org

Phone: +44 7513 283044

Address: 85 Great Portland Street, W1W 7LT, United Kingdom

Hours: Monday – Friday, 9AM – 5PM

LAPT — London Academy of Professional Training
Master Certificate | Leadership | Level 6-7
Ref: MSPC-TQ-02
lapt.org
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Advanced Total Quality Management Professional