ISO 19796-1 — Quality Management for E-Learning — Certification Brochure

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London Academy of Professional Training
Certificate
ISO 19796-1 — Quality Management for E-Learning
ISO Certification Programme
REF: MGT-EDU-19796-1  •  ISO Management & Services  •  Education
6Subjects 35Chapters 258Classes 430Total Marks 60%Pass Mark LifetimeValidity
At a Glance
ReferenceMGT-EDU-19796-1
AwardCertificate
Assessment430 marks — 258 to pass (60%)
PrerequisitesNone
ValidityLifetime
Awarding BodyLAPT — London Academy of Professional Training
Curriculum
1 Implementation of Quality Management Systems 5 chapters · 60 classes  45 marks
• 1 Understanding Quality Management Principles in E-Learning — 12 classes
› 1.1 Define Key Concepts of Quality Management in E-Learning
› 1.1 Define Key Concepts of Quality Management in E-Learning
› 1.2 Explore the Importance of Quality Management Systems in Education
› 1.2 Explore Quality Management Principles Relevant to E-Learning
› 1.3 Identify Core Quality Management Principles Relevant to E-Learning
› 1.3 Identify Stakeholders and Their Roles in E-Learning Quality Management
› 1.4 Analyze the Role of Stakeholders in Quality Management Processes
› 1.4 Assess Current Quality Management Practices in E-Learning
› 1.5 Assess Best Practices for Implementing Quality Management in E-Learning
› 1.5 Develop a Quality Improvement Plan for E-Learning Programs
› 1.6 Develop a Simple Quality Management Plan for an E-Learning Course
› 1.6 Evaluate the Impact of Quality Management on E-Learning Outcomes
• 2 ISO 19796-1 Framework: Key Components and Requirements — 12 classes
› 2.1 Identify Key Components of ISO 19796-1 Framework
› 2.1 Explore the ISO 19796-1 Framework for E-Learning Quality Management
› 2.2 Explain the Importance of Quality Management in E-Learning
› 2.2 Identify Key Components of Quality Management Systems in E-Learning
› 2.3 Analyze Requirements for Quality Management Systems Compliance
› 2.3 Analyze Requirements for Effective Quality Assurance Processes
› 2.4 Discuss Roles and Responsibilities in Quality Management Leadership
› 2.4 Assess Implementation Strategies for Quality Management Systems
› 2.5 Evaluate Case Studies of Successful ISO 19796-1 Implementation
› 2.5 Develop Metrics for Evaluating E-Learning Quality Standards
› 2.6 Develop an Action Plan for Implementing Quality Management Systems
› 2.6 Create an Action Plan for Continuous Improvement in Quality Management
• 3 Developing Quality Management Systems for E-Learning — 12 classes
› 3.1 Identify Key Components of E-Learning Quality Management Systems
› 3.1 Identify Key Components of Quality Management Systems for E-Learning
› 3.2 Analyze Current Standards and Best Practices in E-Learning
› 3.2 Assess Current Quality Standards in E-Learning Environments
› 3.3 Design Customized Quality Assurance Frameworks for E-Learning
› 3.3 Design a Framework for E-Learning Quality Management
› 3.4 Implement Evaluation Criteria for E-Learning Quality Assessment
› 3.4 Develop Evaluation Metrics for E-Learning Quality Assessment
› 3.5 Develop Continuous Improvement Strategies for E-Learning Programs
› 3.5 Implement Continuous Improvement Strategies in E-Learning
› 3.6 Create an Action Plan for Quality Management System Implementation
› 3.6 Create a Quality Assurance Plan for E-Learning Programs
• 4 Measuring and Evaluating Quality in E-Learning Systems — 12 classes
› 4.1 Define Key Metrics for Evaluating E-Learning Quality
› 4.1 Identify Key Metrics for Evaluating E-Learning Quality
› 4.2 Develop Tools for Measuring Learner Engagement and Outcomes
› 4.2 Develop Tools for Measuring User Engagement in E-Learning
› 4.3 Analyze Feedback Mechanisms for Continuous Improvement
› 4.3 Analyze Feedback Mechanisms for Continuous Improvement
› 4.4 Implement Data Collection Techniques in E-Learning Environments
› 4.4 Compare Quantitative vs. Qualitative Assessment Methods
› 4.5 Interpret Quality Data to Inform Future E-Learning Strategies
› 4.5 Implement Evaluation Frameworks for E-Learning Approaches
› 4.6 Create an Action Plan for Sustaining Quality Management in E-Learning
› 4.6 Create Action Plans Based on Quality Measurement Outcomes
• 5 Continuous Improvement and Best Practices in E-Learning Quality Management — 12 classes
› 5.1 Identify Key Elements of Quality Management in E-Learning
› 5.1 Define Continuous Improvement in E-Learning Quality Management
› 5.2 Analyze Current E-Learning Quality Practices
› 5.2 Identify Key Principles of Best Practices in E-Learning
› 5.3 Assess Stakeholder Involvement in Quality Improvement
› 5.3 Analyze Current E-Learning Quality Management Practices
› 5.4 Develop Strategies for Continuous Improvement in E-Learning
› 5.4 Develop a Framework for Continuous Improvement in E-Learning
› 5.5 Implement Best Practices for Monitoring and Evaluation
› 5.5 Implement Best Practices for E-Learning Quality Assessment
› 5.6 Create an Action Plan for Quality Management System Enhancement
› 5.6 Evaluate Outcomes of Continuous Improvement Initiatives in E-Learning
2 ISO Standards in E-Learning 5 chapters · 30 classes  65 marks
• 1 Understanding ISO 19796-1: Framework and Principles — 6 classes
› 1.1 Explore the Purpose of ISO 19796-1 in E-Learning
› 1.2 Identify Key Components of the ISO 19796-1 Framework
› 1.3 Examine Principles of Quality Management in E-Learning
› 1.4 Analyze the Role of Stakeholders in ISO 19796-1 Implementation
› 1.5 Assess the Benefits of Adopting ISO Standards in Educational Settings
› 1.6 Develop a Plan for Integrating ISO 19796-1 Principles into E-Learning Practices
• 2 Key Components of Quality Management in E-Learning — 6 classes
› 2.1 Identify Key Principles of Quality Management in E-Learning
› 2.2 Analyze Components of ISO 19796-1 Relevant to E-Learning
› 2.3 Evaluate Stakeholder Roles in E-Learning Quality Management
› 2.4 Establish Quality Assurance Mechanisms for E-Learning
› 2.5 Implement Continuous Improvement Processes in E-Learning Platforms
› 2.6 Design a Quality Management Framework for an E-Learning Course
• 3 Implementation Strategies for ISO Standards in E-Learning — 6 classes
› 3.1 Identify Key ISO Standards Relevant to E-Learning
› 3.2 Analyze the Benefits of Implementing ISO Standards
› 3.3 Develop an Implementation Plan for ISO Compliance
› 3.4 Integrate Stakeholder Engagement in ISO Implementation
› 3.5 Assess and Monitor ISO Standard Compliance in E-Learning
› 3.6 Evaluate Continuous Improvement Strategies for ISO Standards
• 4 Monitoring and Evaluating E-Learning Quality — 6 classes
› 4.1 Identify Key Indicators for E-Learning Quality Assessment
› 4.2 Analyze Data Collection Methods for E-Learning Evaluation
› 4.3 Develop Frameworks for Continuous Quality Improvement in E-Learning
› 4.4 Implement Feedback Mechanisms to Enhance Learner Experience
› 4.5 Evaluate the Effectiveness of E-Learning Programs Against ISO Standards
› 4.6 Create Action Plans Based on Quality Evaluation Outcomes
• 5 Continuous Improvement and Future Trends in E-Learning Quality Management — 6 classes
› 5.1 Analyze Current E-Learning Quality Management Practices
› 5.2 Identify Key Metrics for Measuring Continuous Improvement
› 5.3 Evaluate Case Studies of Successful E-Learning Quality Enhancements
› 5.4 Implement Feedback Loops for Ongoing Quality Assessment
› 5.5 Explore Emerging Technologies Impacting E-Learning Quality
› 5.6 Develop a Strategic Plan for Future Trends in E-Learning Quality Management
3 Performance Evaluation and Improvement 10 chapters · 60 classes  85 marks
• 1 Understanding E-Learning Performance Metrics — 6 classes
› 1.1 Identify Key Performance Metrics for E-Learning
› 1.2 Analyze Data Collection Methods for Performance Evaluation
› 1.3 Assess the Impact of Learner Engagement on Performance Metrics
› 1.4 Interpret E-Learning Analytics for Continuous Improvement
› 1.5 Develop Strategies for Enhancing E-Learning Performance
› 1.6 Create a Performance Improvement Action Plan for E-Learning
• 1 Foundations of Performance Evaluation in E-Learning — 6 classes
› 1.1 Define Key Concepts of Performance Evaluation in E-Learning
› 1.2 Identify Performance Metrics for E-Learning Success
› 1.3 Analyze Data Collection Methods for Effective Evaluation
› 1.4 Evaluate the Role of Stakeholder Feedback in Assessment
› 1.5 Apply Improvement Strategies Based on Performance Data
› 1.6 Create a Continuous Improvement Plan for E-Learning Environments
• 2 Frameworks for Evaluating E-Learning Outcomes — 6 classes
› 2.1 Identify Key E-Learning Outcomes for Evaluation
› 2.2 Explore Frameworks for Measuring E-Learning Effectiveness
› 2.3 Analyze Data Collection Methods for E-Learning Assessment
› 2.4 Apply Evaluation Frameworks to Real-World E-Learning Scenarios
› 2.5 Develop a Continuous Improvement Plan Based on Evaluation Results
› 2.6 Present Findings and Recommendations for E-Learning Enhancement
• 2 Metrics and Tools for Measuring E-Learning Performance — 6 classes
› 2.1 Identify Key Performance Indicators for E-Learning
› 2.2 Analyze Data Sources for E-Learning Metrics
› 2.3 Apply Quantitative Methods for Performance Measurement
› 2.4 Evaluate Qualitative Feedback in E-Learning Assessments
› 2.5 Utilize Tools for Tracking Learner Engagement Effectively
› 2.6 Develop Action Plans Based on Performance Evaluation Results
• 3 Data Collection Methods for Performance Evaluation — 6 classes
› 3.1 Identify Key Performance Indicators for E-Learning
› 3.2 Explore Qualitative and Quantitative Data Collection Techniques
› 3.3 Design Effective Surveys and Questionnaires for User Feedback
› 3.4 Analyze the Role of Analytics in Performance Measurement
› 3.5 Utilize Observation Methods for Direct Performance Assessment
› 3.6 Develop a Data Collection Plan for Continuous Improvement
• 3 Data Analysis Techniques for Performance Improvement — 6 classes
› 3.1 Identify Key Performance Indicators for E-Learning
› 3.2 Collect Quantitative Data for Performance Analysis
› 3.3 Analyze Qualitative Feedback from Learners
› 3.4 Utilize Statistical Techniques for Data Interpretation
› 3.5 Develop Actionable Recommendations Based on Data Findings
› 3.6 Implement Continuous Improvement Strategies in E-Learning
• 4 Analyzing E-Learning Performance Data — 6 classes
› 4.1 Identify Key Performance Indicators for E-Learning
› 4.2 Collecting and Organizing E-Learning Performance Data
› 4.3 Analyzing E-Learning Data Trends and Patterns
› 4.4 Evaluating Learner Engagement through Performance Metrics
› 4.5 Identifying Areas for Improvement Based on Data Analysis
› 4.6 Developing Action Plans for E-Learning Performance Improvement
• 4 Implementing Continuous Improvement Strategies in E-Learning — 6 classes
› 4.1 Identify Key Performance Indicators for E-Learning Success
› 4.2 Analyze Current E-Learning Performance Data
› 4.3 Explore Models of Continuous Improvement in Education
› 4.4 Develop Action Plans for Enhancing E-Learning Quality
› 4.5 Implement Feedback Loops for Ongoing Improvement
› 4.6 Evaluate the Impact of Continuous Improvement Strategies
• 5 Implementing Continuous Improvement Strategies — 6 classes
› 5.1 Identify Key Performance Indicators for Continuous Improvement
› 5.2 Analyze Data for Performance Gaps and Opportunities
› 5.3 Develop Action Plans for Targeted Improvement Initiatives
› 5.4 Implement Continuous Feedback Mechanisms with Stakeholders
› 5.5 Evaluate the Effectiveness of Improvement Strategies
› 5.6 Foster a Culture of Continuous Improvement in E-Learning Environments
• 5 Leadership Role in Performance Evaluation and Improvement — 6 classes
› 5.1 Analyze the Role of Leadership in Performance Evaluation
› 5.2 Identify Key Performance Indicators for E-Learning Success
› 5.3 Develop a Framework for Continuous Improvement in E-Learning
› 5.4 Implement Strategies for Effective Feedback in Performance Evaluation
› 5.5 Evaluate Leadership Styles and Their Impact on Performance Improvement
› 5.6 Design a Personal Action Plan for Enhancing Leadership in E-Learning
4 Quality Assurance Techniques 5 chapters · 42 classes  45 marks
• 1 Understanding Quality Assurance in E-Learning — 6 classes
› 1.1 Define Quality Assurance in E-Learning
› 1.2 Identify Key Components of Quality Assurance Frameworks
› 1.3 Explore Standards and Models for E-Learning Quality
› 1.4 Analyze Quality Assurance Techniques in E-Learning
› 1.5 Implement Quality Assurance Processes in Course Design
› 1.6 Evaluate the Impact of Quality Assurance on Learner Outcomes
• 2 Quality Assurance Frameworks and Standards — 12 classes
› 2.1 Identify Key Components of Quality Assurance Frameworks
› 2.1 Identify Key Quality Assurance Frameworks in E-Learning
› 2.2 Explore International Standards for E-Learning Quality
› 2.2 Analyze the Importance of Standards in Quality Management
› 2.3 Analyze the Importance of ISO 19796-1 in E-Learning
› 2.3 Evaluate ISO 19796-1 and Its Relevance to E-Learning
› 2.4 Examine Best Practices in Implementing Quality Standards
› 2.4 Apply Quality Assurance Techniques in E-Learning Environments
› 2.5 Assess Tools for Measuring Quality in E-Learning
› 2.5 Develop a Quality Assurance Plan Based on ISO Standards
› 2.6 Develop an Action Plan for Quality Improvement in E-Learning
› 2.6 Reflect on Continuous Improvement Practices in Quality Assurance
• 3 Developing Quality Assurance Policies and Procedures — 6 classes
› 3.1 Define Key Concepts in Quality Assurance for E-Learning
› 3.2 Analyze the Importance of Quality Assurance Policies
› 3.3 Identify Stakeholder Roles in Quality Assurance Processes
› 3.4 Develop Templates for Quality Assurance Procedures
› 3.5 Implement Best Practices for Quality Assurance Monitoring
› 3.6 Evaluate the Effectiveness of Quality Assurance Policies
• 4 Assessment and Evaluation Techniques — 12 classes
› 4.1 Identify Key Assessment Frameworks in E-Learning
› 4.1 Define Assessment Methodology in E-Learning
› 4.2 Analyze Quantitative vs. Qualitative Evaluation Methods
› 4.2 Distinguish Between Formative and Summative Assessment Techniques
› 4.3 Design Effective Assessment Criteria for E-Learning
› 4.3 Explore Key Evaluation Frameworks for E-Learning
› 4.4 Develop Strategies for Continuous Improvement in Assessment
› 4.4 Analyze the Role of Feedback in Learner Assessment
› 4.5 Implement Feedback Mechanisms to Enhance Learning Outcomes
› 4.5 Implement Assessment Tools and Technologies in E-Learning
› 4.6 Create an Action Plan for Evaluating E-Learning Effectiveness
› 4.6 Evaluate the Effectiveness of Assessment Methods in E-Learning
• 5 Continuous Improvement and Quality Enhancement Strategies — 6 classes
› 5.1 Identify Key Principles of Continuous Improvement
› 5.2 Analyze Common Quality Enhancement Techniques
› 5.3 Develop a Continuous Improvement Action Plan
› 5.4 Implement Quality Assurance Metrics in E-Learning
› 5.5 Evaluate the Effectiveness of Quality Enhancement Strategies
› 5.6 Foster a Culture of Continuous Improvement within Teams
5 Quality Management Principles 5 chapters · 30 classes  85 marks
• 1 Understanding Quality Management Principles in E-Learning — 6 classes
› 1.1 Define Key Quality Management Principles for E-Learning
› 1.2 Identify Stakeholders in E-Learning Quality Assurance
› 1.3 Analyze the Role of Leadership in Quality Management
› 1.4 Evaluate Quality Management Frameworks Relevant to E-Learning
› 1.5 Develop Metrics for Assessing E-Learning Quality
› 1.6 Implement a Quality Improvement Plan in E-Learning Environments
• 2 ISO 19796-1: Framework and Standards Overview — 6 classes
› 2.1 Explore the History of ISO 19796-1 Standards
› 2.2 Identify Key Quality Management Principles in E-Learning
› 2.3 Analyze the Framework Structure of ISO 19796-1
› 2.4 Discuss the Importance of Leadership in Quality Management
› 2.5 Examine Quality Assurance Processes in E-Learning
› 2.6 Develop an Implementation Plan for ISO 19796-1 in Your Organization
• 3 Evaluating E-Learning Quality: Metrics and Tools — 6 classes
› 3.1 Identify Key Metrics for E-Learning Quality Assessment
› 3.2 Analyze Different Evaluation Tools for E-Learning
› 3.3 Compare Qualitative and Quantitative Metrics in E-Learning
› 3.4 Design a Quality Evaluation Framework for E-Learning Courses
› 3.5 Implement Feedback Mechanisms for Continuous Quality Improvement
› 3.6 Evaluate Case Studies of E-Learning Quality Metrics in Practice
• 4 Implementing Continuous Improvement in E-Learning — 6 classes
› 4.1 Assess Current E-Learning Practices for Improvement Opportunities
› 4.2 Identify Key Performance Indicators for Continuous Improvement
› 4.3 Develop a Framework for Implementing Quality Feedback Loops
› 4.4 Create Action Plans Based on Feedback and Performance Data
› 4.5 Facilitate Stakeholder Engagement in Continuous Improvement Initiatives
› 4.6 Evaluate the Impact of Changes on E-Learning Effectiveness
• 5 Leading Quality Management Initiatives in E-Learning — 6 classes
› 5.1 Define Key Concepts of Quality Management in E-Learning
› 5.2 Identify Stakeholders and Their Roles in Quality Initiatives
› 5.3 Develop Effective Communication Strategies for Quality Leadership
› 5.4 Implement Quality Assurance Processes in E-Learning Projects
› 5.5 Analyze Data for Continuous Improvement in Quality Management
› 5.6 Create an Action Plan for Leading Quality Improvement Initiatives
6 Strategic Leadership in Education 5 chapters · 36 classes  105 marks
• 1 Principles of Strategic Leadership in Education — 6 classes
› 1.1 Define Key Concepts of Strategic Leadership in Education
› 1.2 Analyze the Role of Vision and Mission in Strategic Leadership
› 1.3 Evaluate the Importance of Stakeholder Engagement in Educational Policies
› 1.4 Explore Effective Communication Strategies for Educational Leaders
› 1.5 Assess the Impact of Data-Driven Decision Making in Leadership
› 1.6 Develop a Personal Action Plan for Implementing Strategic Leadership Principles
• 2 Setting Vision and Mission for Educational Institutions — 12 classes
› 2.1 Define the Importance of Vision and Mission in Education
› 2.1 Analyze the Role of Vision in Educational Leadership
› 2.2 Identify Key Components of an Effective Vision Statement
› 2.2 Define Core Values and Beliefs for Educational Institutions
› 2.3 Analyze Successful Mission Statements from Leading Institutions
› 2.3 Develop a Collaborative Approach to Crafting a Mission Statement
› 2.4 Develop a Draft Vision Statement for Your Institution
› 2.4 Create a Vision Statement that Inspires and Motivates
› 2.5 Construct a Mission Statement Using SMART Criteria
› 2.5 Align Strategic Goals with the Established Vision and Mission
› 2.6 Present and Refine Your Vision and Mission Statements for Feedback
› 2.6 Evaluate the Impact of Vision and Mission on Institutional Culture
• 3 Stakeholder Engagement and Communication Strategies — 6 classes
› 3.1 Identify Key Stakeholders in Educational Environments
› 3.2 Analyze the Needs and Expectations of Different Stakeholders
› 3.3 Develop Effective Communication Strategies for Stakeholder Engagement
› 3.4 Implement Collaborative Tools for Stakeholder Interaction
› 3.5 Evaluate the Impact of Stakeholder Feedback on Leadership Decisions
› 3.6 Create a Comprehensive Stakeholder Engagement Plan
• 4 Data-Driven Decision Making in Educational Leadership — 6 classes
› 4.1 Understand Educational Data Metrics and Their Importance
› 4.2 Analyze Sourcing and Validating Educational Data
› 4.3 Interpret Data Trends to Inform Leadership Decisions
› 4.4 Develop Data-Driven Action Plans for Educational Improvement
› 4.5 Implement Feedback Loops for Continuous Improvement in Data Usage
› 4.6 Evaluate the Impact of Data-Driven Changes on Student Outcomes
• 5 Sustaining Change and Innovation in Educational Settings — 6 classes
› 5.1 Identify Key Drivers of Change in Educational Settings
› 5.2 Analyze the Role of Leadership in Fostering Innovation
› 5.3 Evaluate Change Management Strategies for Sustainable Impact
› 5.4 Develop a Vision for Innovative Educational Practices
› 5.5 Create a Plan for Implementing Change Initiatives
› 5.6 Assess and Reflect on the Outcomes of Change in Education
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Curriculum current at the date of issue.