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LAPT
London Academy of Professional Training
Certificate
Certificate in Ground Handling Operations
REF: AVI-C03
• Aviation Centres
• Airport Ground Operations
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| 4Subjects | 73Chapters | 502Classes | 400Total Marks | 60%Pass Mark | LifetimeValidity |
At a Glance
| Reference | AVI-C03 |
| Award | Certificate |
| Assessment | 400 marks — 240 to pass (60%) |
| Prerequisites | None |
| Validity | Lifetime |
| Awarding Body | LAPT — London Academy of Professional Training |
Curriculum
| 1 | Ground Handling and Ramp Operations | 16 chapters · 122 classes 100 marks |
• 1 Overview of Airport Ground Handling Operations — 5 classes
› 1.1 Understanding the Role of Ground Handling in Airports
› 1.2 Identifying Key Ground Handling Services and Functions
› 1.3 Exploring Safety and Security Measures in Ground Handling
› 1.4 Examining the Equipment Used in Ground Handling Operations
› 1.5 Analyzing the Impact of Ground Handling on Overall Airport Efficiency
• 2 Aircraft Servicing Procedures — 5 classes
› 2.1 Understanding Aircraft Servicing Essentials
› 2.2 Identifying and Using Servicing Equipment
› 2.3 Executing Safe Fueling Procedures
› 2.4 Conducting Routine Maintenance Checks
› 2.5 Ensuring Compliance with Servicing Protocols
• 3 Baggage and Cargo Handling Systems — 5 classes
› 3.1 Understanding Baggage Handling Systems
› 3.2 Exploring Cargo Handling Operations
› 3.3 Identifying Equipment in Baggage and Cargo Processing
› 3.4 Analyzing Baggage and Cargo Flow Procedures
› 3.5 Applying Safety and Efficiency Best Practices in Handling
• 4 Safety and Regulatory Compliance in Ground Handling — 5 classes
› 4.1 Understanding Safety Regulations in Ground Handling
› 4.2 Identifying Common Safety Hazards in Ground Handling Operations
› 4.3 Implementing Safety Protocols for Ground Handling Crew
› 4.4 Navigating Regulatory Compliance in Ground Handling
› 4.5 Applying Industry Standards to Ensure Safety and Compliance
• 1 Fundamentals of Advanced Ground Operations Protocols — 6 classes
› 1.1 Understanding the Role of Ground Station Management
› 1.2 Analyzing Key Protocols in Ground Operations
› 1.3 Implementing Safety Measures in Ground Operations
› 1.4 Optimizing Communication Channels in Complex Systems
› 1.5 Evaluating Efficiency in Ground Operation Protocols
› 1.6 Integrating Advanced Technologies into Ground Protocols
• 2 Integration of Safety and Compliance Protocols — 6 classes
› 2.1 Understanding Safety Standards and Compliance Frameworks
› 2.2 Identifying Key Safety Risks in Ground Operations
› 2.3 Analyzing the Impact of Regulatory Compliance on Operations
› 2.4 Developing Safety Checklist and Protocols for Ground Staff
› 2.5 Implementing Compliance Monitoring Systems
› 2.6 Evaluating and Improving Safety and Compliance Practices
• 3 Advanced Resource Allocation and Management — 6 classes
› 3.1 Understanding Resource Allocation Principles
› 3.2 Analyzing Ground Station Resource Needs
› 3.3 Efficiently Allocating Equipment and Personnel
› 3.4 Implementing Resource Management Strategies
› 3.5 Monitoring and Evaluating Resource Utilization
› 3.6 Optimizing Resource Allocation for Peak Efficiency
• 4 Coordination with Air Traffic Control and Stakeholders — 8 classes
› 4.1 Understanding Air Traffic Control Systems and Their Role
› 4.2 Identifying Key Stakeholders in Ground Operations
› 4.3 Analyzing Communication Protocols with Air Traffic Control
› 4.4 Developing Effective Coordination Strategies
› 4.5 Implementing Conflict Resolution Techniques with Stakeholders
› 4.6 Assessing Coordination Outcomes for Continuous Improvement
› 4.7 Controlling Ground Operations Costs
› 4.8 Budgeting and Cost Monitoring for Ground Stations
• 5 Crisis Management and Contingency Planning in Ground Operations — 6 classes
› 5.1 Understanding Crisis Management in Ground Operations
› 5.2 Identifying Potential Crises in Ground Operations
› 5.3 Developing Effective Contingency Plans
› 5.4 Implementing Crisis Response Protocols
› 5.5 Evaluating Crisis Management Strategies
› 5.6 Enhancing Leadership in Crisis Situations
• 10 Preparing for the Ramp Shift and Aircraft Arrival — 10 classes
› 10.1 Reading the Shift Roster and Flight Schedule
› 10.2 Collecting Equipment and Checking Protective Clothing
› 10.3 Shift Briefing and Safety Notices
› 10.4 Checking the Stand for Debris and Hazards
› 10.5 Positioning Equipment Before Aircraft Arrival
› 10.6 Roles of Each Team Member at Arrival
› 10.7 Safe Approach and Chocking of the Aircraft
› 10.8 Reporting Aircraft Damage on Arrival
› 10.9 Handing Over Between Shifts
› 10.10 Arrival Preparation Practice Drill
• 11 Passenger Escort, Boarding Equipment and Aircraft Door Safety — 10 classes
› 11.1 Escorting Passengers Across the Apron
› 11.2 Passenger Steps and Boarding Bridge Positioning
› 11.3 Opening the Aircraft Door Safely
› 11.4 Securing Aircraft Entry While on the Ground
› 11.5 Assisting Passengers with Reduced Mobility
› 11.6 Calling and Directing Passengers to the Aircraft
› 11.7 Counting and Controlling Passengers on Stairs
› 11.8 Disembarkation Flow and Bus Loading
› 11.9 Door Closure and Equipment Removal
› 11.10 Boarding Area Role Play and Review
• 12 Pushback, Towing and Aircraft Escort Operations — 10 classes
› 12.1 Pushback Planning and Clearance Requests
› 12.2 Connecting the Tow Bar and Bypass Pin
› 12.3 Communicating with the Flight Deck During Pushback
› 12.4 Wing Walkers and Clearance Around Obstacles
› 12.5 Pushing Back from the Stand Step by Step
› 12.6 Disconnecting and Releasing the Aircraft
› 12.7 Towing Aircraft Between Stands and Hangars
› 12.8 Escorting Aircraft Across Taxiways with a Vehicle
› 12.9 Common Pushback Incidents and Prevention
› 12.10 Pushback Procedure Assessment
• 13 Aircraft Fuelling Safety on the Ramp — 10 classes
› 13.1 Fuel Types and Fire Risk Basics
› 13.2 Fuelling Zones and Exclusion Distances
› 13.3 Earthing and Bonding Before Fuel Transfer
› 13.4 Fuel Quality Checks and Sampling
› 13.5 Fuelling with Passengers on Board
› 13.6 Hydrant Dispensers and Fuel Bowsers Compared
› 13.7 Fuel Spill Response and Reporting
› 13.8 Daily Inspection of Fuelling Equipment
› 13.9 Fuel Uplift Records and Handover to the Crew
› 13.10 Fuelling Safety Scenario Practice
• 14 De-icing and Anti-icing Ground Procedures — 10 classes
› 14.1 Why Ice and Frost Threaten Flight Safety
› 14.2 Reading Weather and Holdover Time Charts
› 14.3 Types of De-icing and Anti-icing Fluids
› 14.4 Checking Fluid Concentration with Field Tests
› 14.5 Pre-treatment Aircraft Inspection
› 14.6 Spraying Techniques and Areas to Avoid
› 14.7 Post-treatment Checks and Crew Confirmation
› 14.8 Communication with the Flight Deck During De-icing
› 14.9 Environmental Control of Fluid Runoff
› 14.10 De-icing Operation Review and Recording
• 15 Baggage Loading, Offloading and Lost Baggage Reports — 10 classes
› 15.1 Receiving Baggage and Cargo from the Aircraft
› 15.2 Sorting Baggage by Destination and Priority
› 15.3 Safe Manual Handling Techniques for Bags
› 15.4 Loading Containers and Trolleys Correctly
› 15.5 Securing Loads and Checking Hold Limits
› 15.6 Handling Fragile, Heavy and Outsize Items
› 15.7 Spotting Damaged and Suspect Baggage
› 15.8 Preparing a Lost Baggage Report
› 15.9 Tracing Delayed Bags and Informing Passengers
› 15.10 Baggage Handling Practice and Assessment
• 16 Ramp Work in Adverse Weather and Poor Visibility — 10 classes
› 16.1 Weather Hazards on the Apron
› 16.2 Reading Weather Reports and Warnings
› 16.3 Working in Heat, Cold and Heavy Rain
› 16.4 Lightning Warnings and Ramp Closure Rules
› 16.5 Wind Limits for Doors, Steps and Loaders
› 16.6 Low Visibility Procedures on the Apron
› 16.7 Snow, Ice and Slippery Surface Control
› 16.8 Protecting Staff from Cold and Heat Stress
› 16.9 Recording Weather Delays and Decisions
› 16.10 Adverse Weather Drill and Review
| 2 | Ramp Safety, Marshalling and Airside Hazards | 24 chapters · 132 classes 100 marks |
• 1 Understanding Ramp Operations and Hazards — 10 classes
› 1.1 Exploring the Basics of Ramp Operations
› 1.2 Identifying Common Hazards on the Ramp
› 1.3 Analyzing Safety Protocols for Ramp Activities
› 1.4 Applying Hazard Mitigation Techniques in Ramp Operations
› 1.5 What Is Foreign Object Debris
› 1.6 Preventing and Reporting FOD on the Ramp
› 1.7 Airside Driving Rules and Permits
› 1.8 Safe Vehicle Operation Around Aircraft
› 1.9 Personal Protective Equipment for Ramp Work
› 1.10 Correct Use and Care of PPE
• 2 Safety Protocols and Procedures — 4 classes
› 2.1 Understanding Ramp Safety Essentials
› 2.2 Identifying Common Ramp Hazards
› 2.3 Implementing Safety Protocols Effectively
› 2.4 Practicing Procedures in Real Scenarios
• 3 Effective Communication and Marshalling Techniques — 4 classes
› 3.1 Mastering Basic Ramp Communication Protocols
› 3.2 Interpreting and Using Hand Signals Effectively
› 3.3 Recognizing and Responding to Non-Verbal Cues in Marshalling
› 3.4 Coordinating with Team Members for Safe Ramp Operations
• 1 Understanding Marshalling Signals and Communication — 4 classes
› 1.1 Recognizing Standard Marshalling Signals
› 1.2 Interpreting Signal Variations in Different Contexts
› 1.3 Communicating Effectively with Pilots and Ground Crew
› 1.4 Applying Marshalling Techniques in Simulated Scenarios
• 2 Practical Application of Marshalling Procedures — 4 classes
› 2.1 Understanding Basic Hand Signals and Their Importance
› 2.2 Demonstrating Hand Signal Techniques in Controlled Environments
› 2.3 Practicing Marshalling Procedures with Realistic Scenarios
› 2.4 Evaluating and Improving Marshalling Technique Effectiveness
• 3 Addressing Complex Scenarios and Emergency Situations — 4 classes
› 3.1 Identifying and Analyzing Complex Marshalling Scenarios
› 3.2 Implementing Safety Protocols in Emergency Situations
› 3.3 Adapting Marshalling Techniques for Unique Challenges
› 3.4 Evaluating Responses to Emergency Situations
• 1 Introduction to Safety Hazards in Aviation Ground Operations — 4 classes
› 1.1 Understanding Aviation Ground Operations Hazards
› 1.2 Identifying Common Safety Hazards on the Ramp
› 1.3 Analyzing Potential Risks in Ground Operations
› 1.4 Implementing Safety Practices to Mitigate Hazards
• 2 Risk Assessment and Management Strategies — 4 classes
› 2.1 Understanding Risk: Identifying Hazards and Evaluating Their Impact
› 2.2 Prioritising Hazards: Assessing Severity and Likelihood in Risk Analysis
› 2.3 Implementing Control Measures: Strategies to Mitigate Identified Risks
› 2.4 Reviewing and Refining: Continuous Improvement in Risk Management Practices
• 3 Implementing and Monitoring Safety Measures — 4 classes
› 3.1 Understanding Safety Measures in Ramp Operations
› 3.2 Identifying Potential Hazards and Their Impacts
› 3.3 Implementing Effective Safety Controls
› 3.4 Monitoring and Evaluating Safety Performance
• 1 Understanding Ramp Operation Hazards and Risks — 6 classes
› 1.1 Identifying Common Ramp Hazards
› 1.2 Analyzing Risk Factors in Ramp Operations
› 1.3 Exploring Equipment Safety Measures
› 1.4 Understanding Human Factors and Safety
› 1.5 Implementing Hazard Mitigation Strategies
› 1.6 Applying Risk Assessment Techniques
• 2 Personal and Equipment Safety in Ramp Environments — 6 classes
› 2.1 Understanding Personal Protective Equipment (PPE) in Ramp Operations
› 2.2 Identifying Hazards and Risks in Ramp Environments
› 2.3 Implementing Safe Work Procedures for Ramp Equipment
› 2.4 Conducting Equipment Checks and Maintenance for Safety
› 2.5 Navigating Ramp Traffic and Workflows Safely
› 2.6 Responding to Emergencies and Incidents on the Ramp
• 3 Aircraft Marshalling and Communication Protocols — 6 classes
› 3.1 Understanding the Basics of Aircraft Marshalling
› 3.2 Identifying and Using Marshalling Equipment
› 3.3 Mastering Hand Signals for Aircraft Guidance
› 3.4 Communicating Effectively with Pilots and Ground Crew
› 3.5 Implementing Safety Protocols during Marshalling Operations
› 3.6 Analyzing and Responding to Emergency Situations on the Ramp
• 4 Emergency Preparedness and Response on the Ramp — 6 classes
› 4.1 Understanding Ramp Emergency Protocols
› 4.2 Identifying Common Ramp Emergencies
› 4.3 Implementing Emergency Communication Methods
› 4.4 Coordinating with Emergency Response Teams
› 4.5 Conducting Ramp Emergency Drills
› 4.6 Evaluating and Improving Response Effectiveness
• 5 Regulatory Compliance and Safety Auditing in Ramp Operations — 6 classes
› 5.1 Understanding Regulatory Frameworks in Ramp Operations
› 5.2 Identifying Key Safety Standards in Ramp Operations
› 5.3 Analyzing the Role of Regulatory Bodies in Safety Compliance
› 5.4 Evaluating Common Compliance Challenges in Ramp Operations
› 5.5 Conducting Essential Safety Audits on the Ramp
› 5.6 Implementing Corrective Actions for Enhanced Ramp Safety
• 1 Introduction to Airside Hazards — 6 classes
› 1.1 Understanding Airside Operations
› 1.2 Types of Airside Hazards
› 1.3 Identifying Potential Risks
› 1.4 Impact of Hazards on Operations
› 1.5 Emergency Response Protocols
› 1.6 Safety Culture in Aviation
• 2 Risk Assessment Techniques — 6 classes
› 2.1 Qualitative Risk Assessment
› 2.2 Quantitative Risk Analysis
› 2.3 Risk Matrix Development
› 2.4 Prioritizing Risks Effectively
› 2.5 Tools for Risk Assessment
› 2.6 Continuous Risk Monitoring
• 3 Implementing Risk Minimisation Strategies — 6 classes
› 3.1 Developing Mitigation Plans
› 3.2 Training Staff on Safety Protocols
› 3.3 Utilizing Technology for Safety
› 3.4 Monitoring Implementation Effectiveness
› 3.5 Feedback Mechanisms for Improvement
› 3.6 Crisis Management Strategies
• 4 Safety Compliance Regulations — 6 classes
› 4.1 Understanding Regulatory Framework
› 4.2 Key Safety Regulations Overview
› 4.3 Compliance Auditing Processes
› 4.4 Reporting Non-Compliance Issues
› 4.5 Legal Implications of Non-Compliance
› 4.6 Staying Updated on Regulations
• 5 Case Studies in Airside Safety — 6 classes
› 5.1 Analyzing Past Incidents
› 5.2 Lessons Learned from Failures
› 5.3 Successful Safety Implementations
› 5.4 Comparative Analysis of Cases
› 5.5 Developing Best Practices
› 5.6 Future Trends in Airside Safety
• 1 Overview of Safety Systems — 6 classes
› 1.1 Introduction to Safety Systems
› 1.2 Key Components of Safety Systems
› 1.3 Regulatory Framework Overview
› 1.4 Safety Culture in Aviation
› 1.5 Risk Assessment Fundamentals
› 1.6 Safety Systems Integration
• 2 Developing Safety Procedures — 6 classes
› 2.1 Identifying Safety Needs
› 2.2 Creating Standard Operating Procedures
› 2.3 Incorporating Feedback Mechanisms
› 2.4 Training for Safety Procedures
› 2.5 Documenting Safety Procedures
› 2.6 Reviewing and Updating Procedures
• 3 Monitoring Compliance — 6 classes
› 3.1 Compliance Monitoring Techniques
› 3.2 Audit Processes in Safety Management
› 3.3 Data Collection for Compliance
› 3.4 Identifying Non-Compliance Issues
› 3.5 Reporting Compliance Findings
› 3.6 Continuous Improvement Strategies
• 4 Best Practices in Safety Management — 6 classes
› 4.1 Benchmarking Safety Standards
› 4.2 Engaging Stakeholders in Safety
› 4.3 Implementing Safety Innovations
› 4.4 Safety Management System Frameworks
› 4.5 Crisis Management in Safety
› 4.6 Evaluating Best Practices
• 5 Evaluating Safety Systems Effectiveness — 6 classes
› 5.1 Key Performance Indicators for Safety
› 5.2 Conducting Safety Audits
› 5.3 Analyzing Safety Data
› 5.4 Feedback Loops in Evaluation
› 5.5 Reporting Evaluation Results
› 5.6 Action Plans for Improvement
| 3 | Aircraft Turnaround and Station Management | 17 chapters · 124 classes 100 marks |
• 1 Understanding Turnaround Processes in Aviation — 8 classes
› 1.1 Exploring the Basics of Turnaround Processes
› 1.2 Identifying Key Roles in Turnaround Management
› 1.3 Analyzing Components of Effective Turnarounds
› 1.4 Recognizing Safety Protocols in Turnaround Operations
› 1.5 Evaluating Turnaround Efficiency Metrics
› 1.6 Implementing Best Practices for Turnaround Optimization
› 1.7 Supervising Aircraft Loading Operations
› 1.8 Checking Load Plans and Securing Cargo
• 2 Coordination and Communication in Turnaround Activities — 6 classes
› 2.1 Understanding the Role of Communication in Turnaround Management
› 2.2 Identifying Key Stakeholders and Their Responsibilities
› 2.3 Coordinating Resources for Effective Turnaround
› 2.4 Implementing Communication Strategies in Turnaround Activities
› 2.5 Managing Time Constraints and Prioritizing Tasks
› 2.6 Applying Best Practices for Efficient Turnaround Coordination
• 3 Safety and Regulatory Compliance in Turnaround Management — 6 classes
› 3.1 Understanding Turnaround Safety Protocols
› 3.2 Identifying Key Regulatory Frameworks
› 3.3 Evaluating Compliance Requirements
› 3.4 Implementing Safety Procedures Effectively
› 3.5 Monitoring Compliance During Turnarounds
› 3.6 Responding to Safety and Compliance Incidents
• 4 Resource Allocation and Time Management in Turnarounds — 6 classes
› 4.1 Understanding Resource Needs and Prioritization
› 4.2 Identifying Key Personnel for Effective Turnaround
› 4.3 Implementing a Resource Allocation Plan
› 4.4 Developing Time Management Strategies for Turnarounds
› 4.5 Monitoring and Adjusting Resource Utilization
› 4.6 Evaluating Time Management Success Post-Turnaround
• 5 Advanced Challenges and Problem-Solving in Turnaround Management — 6 classes
› 5.1 Recognizing Common Challenges in Turnaround Management
› 5.2 Analyzing Root Causes of Turnaround Delays
› 5.3 Developing Strategies for Effective Time Management
› 5.4 Implementing Collaborative Problem-Solving Techniques
› 5.5 Utilizing Technology for Turnaround Optimization
› 5.6 Evaluating Case Studies in Turnaround Management
• 6 Load Control: Weight and Balance and the Load Sheet — 6 classes
› 6.1 Fundamentals of Aircraft Weight and Balance
› 6.2 Calculating Aircraft Weights and Load Distribution
› 6.3 Understanding the Centre of Gravity Limits
› 6.4 Preparing and Checking the Load Sheet
› 6.5 Last-Minute Changes and Load Control Supervision
› 6.6 Load Control Regulations and Compliance
• 7 Dangerous Goods Loading and the Pilot Notification (NOTOC) — 6 classes
› 7.1 Dangerous Goods Loading Principles for Supervisors
› 7.2 Understanding the Notification to Captain
› 7.3 Preparing and Checking NOTOC Details
› 7.4 Loading Dangerous Goods According to the Plan
› 7.5 Handling NOTOC Discrepancies and Incidents
› 7.6 Emergency Procedures for Dangerous Goods
• 1 Turnaround Process Overview — 6 classes
› 1.1 Understanding Turnaround Fundamentals
› 1.2 Key Stakeholders in Turnaround
› 1.3 Turnaround Phases Explained
› 1.4 Importance of Coordination
› 1.5 Challenges in Turnaround Operations
› 1.6 Best Practices for Efficiency
• 2 Timely Departures and Arrivals — 6 classes
› 2.1 Strategies for On-Time Performance
› 2.2 Impact of Delays on Operations
› 2.3 Effective Scheduling Techniques
› 2.4 Real-Time Monitoring Systems
› 2.5 Communication During Departures
› 2.6 Analyzing Arrival Patterns
• 3 Resource Allocation for Turnaround — 6 classes
› 3.1 Identifying Resource Needs
› 3.2 Optimizing Resource Distribution
› 3.3 Tools for Resource Management
› 3.4 Balancing Resources and Demand
› 3.5 Cost-Effective Resource Planning
› 3.6 Evaluating Resource Utilization
• 4 Performance Metrics for Turnaround — 6 classes
› 4.1 Key Performance Indicators Overview
› 4.2 Setting Performance Benchmarks
› 4.3 Data Collection Methods
› 4.4 Analyzing Performance Data
› 4.5 Reporting Performance Results
› 4.6 Continuous Monitoring of Metrics
• 5 Continuous Improvement in Turnaround — 6 classes
› 5.1 Principles of Continuous Improvement
› 5.2 Feedback Loops in Operations
› 5.3 Implementing Change Initiatives
› 5.4 Employee Involvement in Improvements
› 5.5 Measuring Improvement Impact
› 5.6 Sustaining Continuous Improvement
• 13 Departure Preparation, Door Closure and Dispatch — 10 classes
› 13.1 The Final Hour Before Departure
› 13.2 Cross-checking Boarding, Fuel and Load Status
› 13.3 Collecting Load Documents for the Crew
› 13.4 Closing the Cargo and Baggage Holds
› 13.5 Final Passenger Count and Boarding Close-out
› 13.6 Clearing Equipment and Personnel from the Stand
› 13.7 Door Closure Authority and Timing
› 13.8 Releasing the Aircraft for Pushback
› 13.9 Departure Delay Codes and Recording
› 13.10 Dispatch Simulation and Review
• 14 Responding to Schedule Deviations and Delays — 10 classes
› 14.1 Types of Schedule Deviation at a Station
› 14.2 Reading Flight Information and Delay Messages
› 14.3 Early Arrivals and Gate Changes
› 14.4 Late Inbound Aircraft and Rebuilding the Turnaround
› 14.5 Informing Passengers and Staff Quickly
› 14.6 Crew Duty Limits and Rapid Crewing Changes
› 14.7 Diversions and Aircraft Substitutions
› 14.8 Cancellation Handling and Passenger Care
› 14.9 Cost Recording and Delay Reporting
› 14.10 Delay Management Practice Scenarios
• 15 Station Management and Ground Handling Supervision — 10 classes
› 15.1 Station Structure and Reporting Lines
› 15.2 Supervisor Duties in a Shift
› 15.3 Allocating Staff and Equipment Across Flights
› 15.4 Stand Planning and Allocation Rules
› 15.5 Daily Station Briefing and Debriefing
› 15.6 Supervising Safe Working Practices on the Ramp
› 15.7 Managing Contracts with Airlines at the Station
› 15.8 Coaching and Checking Team Performance
› 15.9 Handling Incident Reports and Follow-up
› 15.10 Supervisor Decision Making Practice
• 16 Monitoring Service Performance and Service Levels — 10 classes
› 16.1 Service Level Agreements Explained
› 16.2 Key Measures of Handling Performance
› 16.3 Collecting On-time and Delay Data
› 16.4 Passenger Handling Complaint Tracking
› 16.5 Baggage Delivery Time and Mishandling Rates
› 16.6 Internal Audits of Ground Handling Tasks
› 16.7 Finding Root Causes of Missed Targets
› 16.8 Corrective and Preventive Action Plans
› 16.9 Reporting Results to Airline Customers
› 16.10 Performance Review Meeting Practice
• 17 Aircrew Planning and Handler Shift Rostering — 10 classes
› 17.1 Why Resource Planning Matters at a Station
› 17.2 Building a Handler Roster from Flight Schedules
› 17.3 Peak Wave Planning and Overlap Shifts
› 17.4 Planning Aircrew Duty and Availability
› 17.5 Working Hours, Rest and Fatigue Limits
› 17.6 Planning Equipment Availability
› 17.7 Handling Absence and Last-minute Changes
› 17.8 Overtime, Cost Control and Fair Allocation
› 17.9 Using Planning Software and Spreadsheets
› 17.10 Roster Planning Case Study
| 4 | Ground Equipment and Vehicle Operations | 16 chapters · 124 classes 100 marks |
• 1 Understanding Ground Handling Equipment — 9 classes
› 1.1 Identifying Key Ground Handling Equipment
› 1.2 Understanding the Functionality of Loading Equipment
› 1.3 Exploring Safety Features of Ground Vehicles
› 1.4 Operating Baggage Conveyors Safely
› 1.5 Performing Pre-Operation Checks on Aircraft Towing Tractors
› 1.6 Aircraft Marshalling Hand Signals Explained
› 1.7 Marshalling Procedures and Safe Positioning
› 1.8 Stages of an Aircraft Turnaround
› 1.9 Coordinating Ramp Tasks During Turnaround
• 2 Safety Protocols and Best Practices — 5 classes
› 2.1 Understanding Ground Handling Safety Protocols
› 2.2 Identifying and Mitigating Equipment Hazards
› 2.3 Implementing Personal Protective Measures
› 2.4 Conducting Equipment Safety Inspections
› 2.5 Applying Best Practices in Equipment Operation
• 3 Operational Procedures for Equipment Use — 5 classes
› 3.1 Understanding Equipment Checkout Protocols
› 3.2 Identifying and Inspecting Equipment
› 3.3 Operating Equipment Safely and Effectively
› 3.4 Managing Equipment Malfunctions
› 3.5 Conducting Post-Operation Procedures
• 4 Maintenance and Troubleshooting Techniques — 5 classes
› 4.1 Understanding Ground Handling Equipment Systems
› 4.2 Identifying Common Maintenance Issues
› 4.3 Performing Routine Equipment Inspections
› 4.4 Implementing Basic Troubleshooting Steps
› 4.5 Evaluating and Reporting Maintenance Solutions
• 1 Safe Movement Protocols — 6 classes
› 1.1 Understanding Movement Zones
› 1.2 Vehicle Navigation Techniques
› 1.3 Personnel Safety Measures
› 1.4 Ground Markings and Signage
› 1.5 Communication Signals for Movement
› 1.6 Monitoring Movement Compliance
• 2 Coordination Techniques for Operations — 6 classes
› 2.1 Team Coordination Strategies
› 2.2 Role Assignment in Operations
› 2.3 Effective Briefing Practices
› 2.4 Interdepartmental Collaboration
› 2.5 Utilizing Technology for Coordination
› 2.6 Feedback Mechanisms in Coordination
• 3 Incident Prevention Strategies — 6 classes
› 3.1 Risk Assessment Techniques
› 3.2 Identifying Potential Hazards
› 3.3 Implementing Safety Protocols
› 3.4 Training for Incident Awareness
› 3.5 Monitoring and Reporting Incidents
› 3.6 Continuous Improvement Strategies
• 4 Communication in Ground Operations — 6 classes
› 4.1 Effective Communication Skills
› 4.2 Using Communication Tools
› 4.3 Crisis Communication Techniques
› 4.4 Maintaining Clear Channels
› 4.5 Cultural Sensitivity in Communication
› 4.6 Feedback and Clarification Processes
• 5 Emergency Response Planning — 6 classes
› 5.1 Developing Emergency Plans
› 5.2 Roles in Emergency Situations
› 5.3 Conducting Drills and Simulations
› 5.4 Resource Allocation in Emergencies
› 5.5 Post-Incident Review Processes
› 5.6 Coordination with Emergency Services
• 10 Airside Driving Permits, Rules and Vehicle Behaviour — 10 classes
› 10.1 Why Airside Driving Differs from Road Driving
› 10.2 Airside Permit Requirements and Eligibility
› 10.3 Speed Limits, Road Markings and Signs
› 10.4 Giving Way to Aircraft and Emergency Vehicles
› 10.5 Driving Near Engines, Propellers and Jet Blast
› 10.6 Parking Rules and Equipment Standing Areas
› 10.7 Night and Low Visibility Driving
› 10.8 Foreign Object Debris and Vehicle Tyres
› 10.9 Reporting Vehicle Collisions and Near Misses
› 10.10 Airside Driving Test Preparation
• 11 Pre-start Inspection and Post-operation Checks — 10 classes
› 11.1 Purpose of Daily Equipment Checks
› 11.2 Walk-around Inspection of a Vehicle
› 11.3 Checking Fluid Levels, Tyres and Brakes
› 11.4 Testing Lights, Horns and Warning Beacons
› 11.5 Checking Guardrails and Safety Interlocks
› 11.6 Recording Defects on the Inspection Sheet
› 11.7 Tagging Equipment Out of Service
› 11.8 Post-operation Cleaning and Parking
› 11.9 Refuelling and Charging Equipment Safely
› 11.10 Inspection Practice on Live Equipment
• 12 Belt Loaders, Container Loaders and Baggage Tractors — 10 classes
› 12.1 Types of Loading Equipment and Their Uses
› 12.2 Operating a Belt Loader Safely
› 12.3 Container and Pallet Loader Controls
› 12.4 Positioning Loaders Against the Aircraft Hold
› 12.5 Towing Baggage Carts with a Tractor
› 12.6 Weight Limits and Securing Loads
› 12.7 Avoiding Aircraft Skin Damage
› 12.8 Handling Equipment in Tight Stand Spaces
› 12.9 Common Loader Accidents and Prevention
› 12.10 Loader Operation Assessment
• 13 Ground Power Units and Air Conditioning Units — 10 classes
› 13.1 Why Aircraft Need Ground Power
› 13.2 Types of Ground Power Units
› 13.3 Connecting and Disconnecting Power Cables
› 13.4 Checking Voltage and Frequency Output
› 13.5 Operating Pre-conditioned Air Units
› 13.6 Fuel Use and Noise Control for Power Units
› 13.7 Cable Handling and Trip Hazard Control
› 13.8 Fault Signs and When to Stop Work
› 13.9 Daily Serviceability Checks on Power Units
› 13.10 Power Unit Operation Practice
• 14 Passenger Steps, Lavatory and Water Service Vehicles — 10 classes
› 14.1 Roles of Passenger Steps and Stairs Vehicles
› 14.2 Positioning Steps Against an Aircraft Door
› 14.3 Lavatory Service Vehicle Operation
› 14.4 Potable Water Service Vehicle Operation
› 14.5 Hygiene Rules for Waste and Water Handling
› 14.6 Hand Signals Between Driver and Spotter
› 14.7 Catering High-loader Operation Basics
› 14.8 Protecting Door Sills and Fuselage
› 14.9 Service Timing in a Short Turnaround
› 14.10 Service Vehicle Practice Review
• 15 Equipment Design Requirements and Built-in Safety Features — 10 classes
› 15.1 Why Ground Equipment Standards Exist
› 15.2 Guarding of Moving Parts and Pinch Points
› 15.3 Emergency Stop Controls and Operator Seats
› 15.4 Stability Limits for Raised Platforms
› 15.5 Braking, Chocking and Parking Systems
› 15.6 Lighting, Colours and Equipment Markings
› 15.7 Lifting Points and Load Rating Plates
› 15.8 Recognising Modified or Damaged Equipment
› 15.9 Reporting Unsafe Equipment Design Faults
› 15.10 Equipment Features Walk-round Exercise
• 16 Equipment Fleet Records, Defects and Servicing Schedules — 10 classes
› 16.1 Why Records Matter for Equipment Fleets
› 16.2 Equipment Registers and Identification Numbers
› 16.3 Planned Servicing and Inspection Intervals
› 16.4 Defect Reporting and Repair Tracking
› 16.5 Working with Maintenance Teams
› 16.6 Spare Parts and Consumable Stock
› 16.7 Fuel, Charging and Fleet Utilisation
› 16.8 Cost of Damage and Downtime
› 16.9 Training and Authorising Equipment Operators
› 16.10 Equipment Fleet Records Exercise
| LAPT — 85 Great Portland Street, W1W 7LT, London, United Kingdom info@lapt.org • +44 7513 283044 • lapt.org |
UKPRN 10067351 • Company 4984798 Curriculum current at the date of issue. |