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Winning Sales by overcoming objections

By London Academy of Professional Training

  • 5 Rating
  • (1 Reviews)
  • 0 Students enrolled

What you will learn

  • Identify the steps you can take to build your credibility.
  • Identify those objections that you encounter most frequently.
  • Develop appropriate responses when prospective buyers throw you a curve.
  • Disarm objections with proven rebuttals that get the sale back on track.
  • Recognize when a prospect is ready to buy.
  • Be prepared to present options and be willing to negotiate.

Requirements

  • This course is delivered through Virtual Instructor-led Training (VILT). We have the following mode of training for our courses- 1. Instructor-led Training (ILT) 2. virtual instructor-led training (VILT) 3. E-Learning 4. Blended Learning- We offer following type of blended learning options A. ILT + E-Learning B. VILT+ E-Learning C. ILT+VILT+Elearning D. ILT+VILT

Description

If you are like most sales professionals you are always looking for ways to overcome customer objections and close the sale. This workshop will help you plan, prepare and execute proposals and presentations that address customer concerns, reduce the number of objections you encounter and improve your batting average at closing the sale.

 

ü  Introduction and Course Overview

ü  Credibility

ü  Your Competition

ü  Critical Communication Skills

o   Listening        

o   Listening for Accuracy          

o   Powerful Questions

ü  Observing

ü  Customer Service Complaints

ü  Overcoming Objections  

ü  How Can Teamwork Help Me?

o   Why Work as a Team?

o   Pricing Issues

ü  Handling other Objections

ü  Buying Signals

ü  Closing the Sale

o   Closing Techniques

o   Top Fifteen Activities That Make You Successful at Closing the Sale

Course Content

Chapter 1 Ebook
min
Student Workbook
This is a complete Student Work E-Book
min
Exercise File
This is a complete Student Exercise File
mb
Chapter 2 Ebook
min
Chapter 3 Ebook
min
Chapter 4 Ebook
min
Listening
min
Powerful Questions
min
Chapter 5 Ebook
min
Observing
min
Observation Skills
min
Classroom Caper
min