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LAPT Hospitality Academy

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LAPT Hospitality Academy

course
  • 224 Students
  • All Levels

By London Academy of Professional Training

  • 120
  • (4.6)
  • (5 ratings)
What you will learn
  • Demonstrate knowledge of the key functional areas of front office
  • Describe the activities and function of the cashiers, reception, and reservations departments
  • Analyze guest accounting methods
  • Review the utilization of reports, yield management and statistics and within the front office operation
  • Explain the significance of security and safety within rooms division containing key legislation for reception operati...
  • Describe the main features of the communication services accessible to guests
  • Explain the function front office plays in in selling hotel facilities and services
course
  • 222 Students
  • All Levels

By London Academy of Professional Training

  • 120
  • (4.6)
  • (5 ratings)
What you will learn
  • To maintain overall cleanliness of the entire hotel at all times.
  • To perform cleanliness duties most efficiently and effectively.
  • To use good quality, safe cleaning equipment and chemicals.
  • To manage laundry and linen
  • To control pests.
  • To keep up the hotel with classy interior decoration.
  • To take care of the furniture, fittings, and fixtures of the entire hotel.
course
  • 221 Students
  • All Levels

By London Academy of Professional Training

  • 160
  • (4.6)
  • (6 ratings)
What you will learn
  • Have a general understanding of marketing management with the context of hospitality and tourism.
  • Understand the marketing environment for tourism and hospitality.
  • Illustrate the role of marketing research in tourism and hospitality.
  • Understand the numerous perspectives on tourist behaviour and its application in marketing
  • Apply, describe and critically evaluate the various models and concepts used in the formulation of tourism and hospitali...
  • Articulate issues relating destination competitiveness and their implications on destination marketing
  • Outline the various ethical and social considerations in marketing destinations
  • Outline the various ethical and social considerations in marketing destinations
course
  • 0 Students
  • All Levels

By London Academy of Professional Training

  • 160
  • (4.6)
  • (10 ratings)
What you will learn
  • Describe the restaurant ancillary departments
  • Describe the restaurant brigade’s duties and responsibilities
  • Describe the food service methods
  • Identify the food service equipment
  • Carry out breakfast service
  • Demonstrate an understanding of the meaning and types of the menu
  • Describe the procedures for service including preparation, order taking, service clearing
  • Demonstrate an understanding of customer service skills including handling guest complaints.
  • Discuss the prerequisites for successful restaurant service
  • Demonstrate an understanding of bartending services
course
  • 0 Students
  • All Levels

By London Academy of Professional Training

  • 160
  • (4.6)
  • (7 ratings)
What you will learn
  • Identify the food and beverage outlets
  • Describe the food and beverage management duties and responsibilities
  • Identify the food service equipment
  • Describe the restaurant ancillary departments
  • Demonstrate an understanding of the meaning and types of the menu
  • Carry out food and beverage production control
  • Describe the food & beverage service methods
  • Describe the procedures for meal experience and financial aspects plus purchasing
  • Demonstrate an understanding of Management in Fast Food and Popular Catering
  • Discuss the prerequisites for successful food & beverage controlling

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