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About This Certification

Who Is This For?

This certification is designed for individuals new to the hairdressing profession, including school leavers, those seeking a career change, or aspiring salon assistants. It caters to those with little to no experience in the beauty industry, providing them with the necessary qualifications to begin a career in hairdressing.

Course Curriculum

6 subjects • 24 chapters • 120 classes

Salon Operations

4 chapters • 20 classes • 100 marks • 15h

Understanding Salon Environments and Ergonomics 5 classes

1.1 Exploring the Salon Environment: Key Components and Layout

1.2 Analysing Ergonomics: Importance for Health and Efficiency

1.3 Identifying Potential Hazards: Safety in the Salon Space

1.4 Assessing Ergonomic Tools: Selection and Benefits

1.5 Implementing Ergonomic Practices: Enhancing Daily Operations

Client Reception and Service Excellence 5 classes

2.1 Understanding the Importance of First Impressions

2.2 Greeting Clients with Confidence and Etiquette

2.3 Managing Client Expectations and Inquiries

2.4 Implementing Active Listening Techniques

2.5 Delivering Consistent and Personalized Service

Inventory Management and Product Knowledge 5 classes

3.1 Understanding Inventory Basics

3.2 Identifying Common Salon Products

3.3 Implementing Effective Stock Control

3.4 Managing Product Lifecycles

3.5 Applying Inventory Strategies in Practice

Health, Safety, and Legal Compliance in Salons 5 classes

4.1 Understanding Salon Health and Safety Regulations

4.2 Identifying Hazards and Risks in Salon Environments

4.3 Implementing Effective Safety Practices and Protocols

4.4 Ensuring Client Safety and Comfort

4.5 Navigating Legal Compliance in Salon Operations

Client Communication

4 chapters • 20 classes • 100 marks • 10h

Understanding Client Needs and Expectations 5 classes

1.1 Recognising Diverse Client Needs

1.2 Building Effective Communication Skills

1.3 Identifying Client Expectations

1.4 Managing Challenging Clients

1.5 Applying Communication Techniques in Practice

Developing Effective Communication Skills 5 classes

2.1 Understanding Basic Communication Principles

2.2 Recognizing Different Client Communication Styles

2.3 Active Listening and Non-verbal Cues

2.4 Building Rapport with Clients

2.5 Applying Communication Skills in Salon Scenarios

Managing Client Consultations and Feedback 5 classes

3.1 Understanding the Importance of Effective Client Consultations

3.2 Developing Active Listening Skills in Client Interactions

3.3 Mastering Questioning Techniques to Uncover Client Needs

3.4 Practicing the Art of Client Empathy and Rapport Building

3.5 Collecting and Responding to Client Feedback Effectively

Resolving Client Complaints and Building Relationships 5 classes

4.1 Understanding Common Client Complaints

4.2 Techniques for Active Listening and Empathy

4.3 Strategies for Effective Problem Solving

4.4 Communicating Solutions and Managing Expectations

4.5 Long-Term Relationship Building with Clients

Salon Health and Safety

4 chapters • 20 classes • 50 marks • 10h

Understanding Salon Health and Safety Regulations 5 classes

1.1 Exploring Key Health and Safety Regulations in Salons

1.2 Identifying Common Salon Hazards and Risks

1.3 Understanding the Role of Personal Protective Equipment (PPE)

1.4 Implementing Effective Hygiene Practices in the Salon

1.5 Applying Risk Assessment Techniques in Salon Environments

Risk Assessment and Management in Salon Environments 5 classes

2.1 Understanding Salon Hazards: Identifying Potential Risks

2.2 Evaluating Risk Levels: Analyzing Impact and Likelihood

2.3 Implementing Control Measures: Reducing and Managing Risks

2.4 Documenting Risk Assessments: Creating and Updating Records

2.5 Practicing Risk Management: Applying Strategies in Real Situations

Safe Use and Maintenance of Salon Equipment 5 classes

3.1 Understanding Salon Equipment Safety Regulations

3.2 Identifying and Using Personal Protective Equipment (PPE)

3.3 Inspecting and Testing Electrical Salon Tools Before Use

3.4 Cleaning and Maintaining Salon Equipment

3.5 Responding to Equipment Malfunctions Safely

Emergency Procedures and First Aid in Salons 5 classes

4.1 Understanding Salon Emergency Protocols

4.2 Identifying Common Salon Hazards

4.3 Administering Basic First Aid

4.4 Responding to Specific Salon Emergencies

4.5 Developing a Personal Response Plan

Styling and Finishing

4 chapters • 20 classes • 75 marks • 15h

Understanding Hair Types and Textures 5 classes

1.1 Identifying Different Hair Types

1.2 Exploring Hair Texture Characteristics

1.3 Analyzing the Impact of Hair Porosity

1.4 Selecting Products for Specific Hair Types

1.5 Demonstrating Styling Techniques for Various Textures

Fundamentals of Blow-Drying Techniques 5 classes

2.1 Understanding the Basics of Blow-Drying

2.2 Selecting and Using the Right Blow-Dryer Tools

2.3 Mastering Blow-Drying Techniques for Different Hair Types

2.4 Demonstrating Step-by-Step Blow-Dry Procedure

2.5 Applying Finishing Touches for a Salon-Quality Blow-Dry

Advanced Styling with Thermal Tools 5 classes

3.1 Understanding Thermal Tools: Types and Uses

3.2 Mastering Heat Settings for Hair Types

3.3 Demonstrating Hair Protection Techniques

3.4 Creating Contemporary Styles with Curling Irons

3.5 Refining Finishing Techniques with Flat Irons

Techniques for Long-Lasting Styles 5 classes

4.1 Understanding Hair Types and Their Styling Needs

4.2 Mastering the Art of Blow-Drying for Lasting Volume

4.3 Exploring Techniques for Long-Lasting Updos

4.4 Applying Anti-Frizz Solutions for Polished Styles

4.5 Sealing the Style: Effective Use of Finishing Products

Basic Cutting Techniques

4 chapters • 20 classes • 100 marks • 15h

Understanding Hair Textures and Types 5 classes

1.1 Identifying Different Hair Types

1.2 Exploring Hair Texture Characteristics

1.3 Analyzing the Impact of Hair Type on Cutting Technique

1.4 Understanding Products for Different Hair Textures

1.5 Tailoring Cutting Techniques to Hair Textures

Mastering Basic Cutting Tools and Techniques 5 classes

2.1 Understanding Basic Hair Cutting Tools and Their Uses

2.2 Demonstrating Proper Tool Handling for Safety and Precision

2.3 Practicing Straight Cuts: Techniques and Considerations

2.4 Exploring Layering Techniques for Added Texture and Style

2.5 Applying Basic Cutting Techniques to Create a Simple Style

Techniques for Creating Shape and Movement 5 classes

3.1 Understanding Hair Texture and Its Impact on Movement

3.2 Mastering Sectioning for Shape Creation

3.3 Applying Fundamental Cutting Techniques for Layering

3.4 Creating Volume and Flow with Graduated Cuts

3.5 Refining and Personalizing Cuts to Enhance Shape

Techniques for Hair Maintenance and Professional Finishing 5 classes

4.1 Understanding Hair Types for Effective Maintenance

4.2 Mastering Trim Techniques for Hair Health

4.3 Applying Layering Methods for Enhanced Styles

4.4 Utilizing Texturizing Techniques for Trendy Finishes

4.5 Perfecting Blow-Dry and Styling for a Professional Look

Introduction to Hair and Scalp Care

4 chapters • 20 classes • 75 marks • 15h

Understanding Hair and Scalp Anatomy 5 classes

1.1 Exploring the Structure of Hair: Layers and Components

1.2 Delving into Scalp Anatomy: Functions and Features

1.3 Identifying Hair Types and Their Characteristics

1.4 Examining Common Scalp Conditions and Their Causes

1.5 Applying Knowledge: Selecting Products for Different Hair and Scalp Needs

Hair and Scalp Health Assessment 5 classes

2.1 Understanding Hair and Scalp Anatomy

2.2 Identifying Common Scalp Conditions

2.3 Recognizing Signs of Hair Damage

2.4 Conducting a Thorough Scalp Analysis

2.5 Developing Personalized Hair Care Plans

Essential Hair Care Products and Tools 5 classes

3.1 Identifying Essential Hair Care Products

3.2 Understanding the Ingredients in Hair Products

3.3 Choosing the Right Tools for Hair and Scalp Care

3.4 Demonstrating Proper Use of Hair Care Tools

3.5 Evaluating Product Effectiveness for Different Hair Types

Effective Scalp and Hair Treatments 5 classes

4.1 Understanding Scalp Health and Its Importance

4.2 Identifying Common Scalp and Hair Conditions

4.3 Selecting Appropriate Scalp Treatments

4.4 Demonstrating Scalp Massage Techniques

4.5 Evaluating Treatment Effects on Scalp and Hair

Assessment & Grading

Assessment Methods

Written Examination
Practical Assignment
Portfolio Assessment

Theory

70%

Practical

20%

Project

10%

Certificate in Hairdressing & Salon Services

Certificate Level 2-3

BE-HST-F
Foundation Stage
500 total marks
Pass: 300 (60%)
Validity: Lifetime
Beauty Industry

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Certificate in Hairdressing & Salon Services

About This Certification

Who Is This For?

Course Curriculum

Assessment & Grading

Assessment Methods

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