verification | certificates

💡
What is IT Service Management & Project Management?

IT Service Management & Project Management is a specialist domain within IT Industry, covering the professional knowledge, frameworks and applied skills demanded by today's practitioners. LAPT certifications in this area are built to international standards and supported by a complete set of published learning materials.

🚀
Why Get LAPT Certified?

Each LAPT certification is backed by a complete professional library:

Published study book — print & digital editions, ISBN listed
Instructor guide with full table of contents and chapter content
Chapter presentation slides for classroom or self-study
Practice examination aligned to certification objectives
Online LMS access — read, study and track progress
Certification brochure with full programme details

IT Service Management & Project Management — Certification Programme

4 certifications · 24 subjects · Each row is one subject with its complete resource set

Certificate in IT Service Desk Operations

IT-ISM-F

🎯 CertificateLevel 2-3 📄 Brochure 🎬 Video Soon 🎓 Full Profile

Subject

📊 PPT

📝 Practice Exam

Introduction to IT Service Management 4 chapters

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⭕ Pending

Service Desk Operations and Strategies 4 chapters

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⭕ Pending

Customer Service Skills and Techniques 4 chapters

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⭕ Pending

Technical Support Fundamentals 4 chapters

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⭕ Pending

Problem Resolution and Incident Management 4 chapters

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⭕ Pending

Performance Measurement and Improvement 4 chapters

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⭕ Pending

Adv Certificate in IT Project Management (Agile/Scrum)

IT-ISM-P

🎯 Adv CertificateLevel 4-5 📄 Brochure 🎬 Video Soon 🎓 Full Profile

Subject

📊 PPT

📝 Practice Exam

Agile Principles and Frameworks 5 chapters

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⭕ Pending

Scrum Methodology 5 chapters

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⭕ Pending

Project Planning and Execution 5 chapters

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⭕ Pending

Resource and Stakeholder Management 5 chapters

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⭕ Pending

Risk and Quality Management Chapters pending

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⭕ Pending

Leadership and Team Dynamics Chapters pending

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⭕ Pending

Master Certificate in IT Service Management (ITSM)

IT-ISM-L

🎯 Master CertificateLevel 6-7 📄 Brochure 🎬 Video Soon 🎓 Full Profile

Subject

📊 PPT

📝 Practice Exam

Strategic Service Management 5 chapters

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⭕ Pending

Advanced IT Operations 5 chapters

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⭕ Pending

Leadership in IT 5 chapters

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⭕ Pending

IT Service Innovation 5 chapters

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⭕ Pending

Technology Integration 5 chapters

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⭕ Pending

Process Improvement 5 chapters

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⭕ Pending

Adv Diploma in Global IT Operations & Digital Transformation

IT-ISM-E

🎯 Adv DiplomaLevel 8 📄 Brochure 🎬 Video Soon 🎓 Full Profile

Subject

📊 PPT

📝 Practice Exam

Strategic IT Management 5 chapters

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⭕ Pending

Global Operations Management 5 chapters

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⭕ Pending

Digital Innovation and Transformation 5 chapters

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⭕ Pending

Leadership in IT 5 chapters

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⭕ Pending

Emerging Technologies 5 chapters

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⭕ Pending

Continuous Improvement and Change Management 5 chapters

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⭕ Pending

IT Service Management & Project Management
Professional Certifications

💡
What is IT Service Management & Project Management?

🚀
Why Get LAPT Certified?

IT Service Management & Project Management — Certification Programme

IT Service Management & Project Management Study Books

IT Service Management & Project ManagementProfessional Certifications

💡What is IT Service Management & Project Management?

🚀Why Get LAPT Certified?

IT Service Management & Project Management — Certification Programme

IT Service Management & Project Management Study Books

IT Service Management & Project Management
Professional Certifications

💡
What is IT Service Management & Project Management?

🚀
Why Get LAPT Certified?